IT & Security Engineer

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GovWorx

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

🏛️ Government

☁️ SaaS

🔥 Funding within the last year

💰 Private equity on 2025-07

Artificial Intelligence • Government • SaaS

GovWorx is a software company that delivers AI-powered solutions to support emergency communications centers and other first responder agencies. Their platform offers real-time call guidance and translation, automated quality assurance, pre-hire assessments, AI-driven simulations and training, live transcription, and analytics to improve performance, consistency, and retention for 9-1-1 telecommunicators, law enforcement, and EMS professionals. GovWorx integrates with CAD, radio, and phone systems to streamline QA/QI, coaching, and operational workflows for public safety organizations.

📋 Description

• Own architecture strategy and hands-on delivery for IT & Security engineering initiatives. • Translate security and IT objectives into actionable workflows, automation patterns, and documentation. • Mentor team members on technical troubleshooting, configuration, and best practices; foster a security-first culture. • Evaluate and recommend technologies to improve security posture, service reliability, and operational efficiency. • Own end-to-end identity lifecycle management using Okta as the primary IAM platform. • Maintain and refine RBAC/ABAC models, least-privilege controls, and provisioning workflows. • Implement and support SSO, MFA, SCIM, conditional access, and session security controls. • Conduct periodic access reviews and maintain audit documentation for GovWorx compliance frameworks. • Serve as SME for Jamf (macOS) and Intune (Windows): secure baselines, configuration profiles, provisioning, and compliance enforcement. • Maintain Zero Trust device posture: encryption, patching, MDM enforcement, automated remediation, and application access controls. • Manage and tune the EDR deployment for detection quality and incident readiness. • Deploy self-service endpoint capabilities to minimize employee friction and ensure timely application access. • Maintain centralized logging and monitoring pipelines across identity, endpoint, and SaaS systems. • Create and refine detection alerts for high-signal, low-noise event visibility. • Lead technical investigation during security events: evidence gathering, forensic analysis, containment, and remediation recommendations. • Collaborate with the Head of IT & Security on incident prioritization, communication, and business-impact decisions. • Maintain and optimize core SaaS, collaboration, and IT platforms for reliability and scalability. • Own hardware and software lifecycle management: procurement, deployment, inventory, and secure decommissioning. • Maintain and regularly test backup, continuity, and disaster recovery processes. • Maintain system diagrams, runbooks, SOPs, and internal knowledge articles. • Support GovWorx compliance frameworks through control enforcement, audit evidence collection, and documentation. • Maintain SaaS application and OAuth integration inventory; review and control privileged access and scope boundaries. • Manage lifecycle of service accounts, API keys, certificates, and secrets; enforce secure storage and automated rotation. • Assist in vendor security evaluations, risk assessments, and risk register contributions.

🎯 Requirements

• 5+ years of experience in IT, security engineering, or a combined technical role. • Hands-on expertise with Okta (SSO, SCIM, MFA, lifecycle management) and RBAC/ABAC access models. • Proficiency with Jamf Pro and Microsoft Intune for endpoint management and compliance enforcement. • Experience with EDR platforms, SIEM tooling, and centralized logging infrastructure. • Working knowledge of Zero Trust architecture principles and their practical application. • Experience supporting compliance frameworks (SOC 2, NIST, ISO 27001, or similar). • Familiarity with incident response practices, forensic analysis, and chain-of-custody procedures. • Ability to write and maintain scripts or automation (Python, Bash, or equivalent) for operational tasks. • Strong written and verbal communication; able to translate technical concepts for non-technical stakeholders. • U.S. citizen or authorized to work in the United States.

🏖️ Benefits

• Health Benefits • Flexible Time Off