Retail Experience Coach

🔥 12 hours ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Coach

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GP Strategies Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1966

📚 Education

👥 HR Tech

🤝 B2B

Education • HR Tech • B2B

GP Strategies Corporation is a global talent transformation and learning services company that helps organizations improve workforce performance through integrated consulting, managed learning services, content design and development, training delivery, and learning technology. The firm combines human expertise with AI-driven tools to deliver custom upskilling, leadership development, technical training, and enterprise technology adoption programs for large organizations across industries. GP Strategies provides consulting on organizational learning, AI readiness and implementation, and operates learning platforms and services to support long-term workforce capability and performance.

📋 Description

• Serve as a trusted advisor and performance partner for Hyundai dealerships. • Deliver engaging, in-dealership coaching and training focused on Hyundai products and technologies, retail sales effectiveness, customer experience excellence, consultation, and sales process execution. • Coach and develop front-line dealership personnel to meet and exceed Hyundai Retail Experience standards. • Inspire dealership teams through hands-on learning experiences that drive measurable performance improvements. • Identify, document, and share best practices that contribute to dealership success and operational excellence. • Partner with regional and national Hyundai leadership teams to align coaching initiatives with strategic priorities. • Facilitate virtual training sessions, product launches, workshops, and large-group presentations. • Support new vehicle launches by ensuring dealership personnel are equipped with the knowledge and confidence to succeed. • Stay ahead of industry trends through ongoing product knowledge development and competitive analysis. • Maintain accurate reporting, scheduling, attendance records, and expense documentation in accordance with program standards.

🎯 Requirements

• 3+ years of automotive retail sales, training, coaching, or related dealership experience. • Strong facilitation, presentation, and coaching skills with the ability to engage diverse audiences. • Passion for automotive products, technology, and customer experience excellence. • Proven ability to build trust and cultivate strong relationships with dealership personnel and leadership. • Excellent organizational, scheduling, and time management skills. • Strong computer proficiency and comfort with virtual training platforms. • Professional presence and exceptional communication skills. • Ability to travel extensively throughout the assigned region (up to 80%), including frequent overnight travel. • High School Diploma/GED with 6+ years of relevant experience. • Bilingual English/Spanish language skills preferred. • Associate's or Bachelor's degree (or military service equivalent) with 3+ years of relevant experience preferred. • Previous experience delivering dealership training, coaching, or performance consulting preferred. • Demonstrated ability to influence change and help transform dealership culture.

🏖️ Benefits

• Comprehensive benefits package