Grab
5001 - 10000 employees
Founded 2012
📦 Logistics
🍽️ Food & Beverage
✈️ Travel
Logistics • Food & Beverage • Travel
Grab is Southeast Asia’s leading superapp, dedicated to driving positive change in the communities it serves. With operations across 8 countries, Grab offers a wide range of services, including ride-hailing, food delivery, and financial services, aiming to create better lives for millions. The company is guided by values of hunger, heart, humility, and honor, striving to innovate and push boundaries. It has grown to have 180 million users and 7 R&D centers, emphasizing collaboration and diversity within its workforce.
Associate, Key Account Management – Expansion
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Grab
5001 - 10000 employees
Founded 2012
📦 Logistics
🍽️ Food & Beverage
✈️ Travel
Logistics • Food & Beverage • Travel
Grab is Southeast Asia’s leading superapp, dedicated to driving positive change in the communities it serves. With operations across 8 countries, Grab offers a wide range of services, including ride-hailing, food delivery, and financial services, aiming to create better lives for millions. The company is guided by values of hunger, heart, humility, and honor, striving to innovate and push boundaries. It has grown to have 180 million users and 7 R&D centers, emphasizing collaboration and diversity within its workforce.
📋 Description
• Manage a portfolio of important merchants, building lasting relationships and increasing profitability/revenue • Communicate with important merchants regarding merchant-funded promo programs, partnerships, new products, and new features • Identify bottlenecks and potential issues related to merchant operations and provide solutions • Analyze data and develop plans to increase account profitability/revenues aligned with country targets • Implement business improvement projects creating value for merchants and Grab • Evaluate strategic and partnership opportunities through quantitative and qualitative analyses • Collaborate across departments to tailor merchant-specific needs, including customized reporting, marketing support, and integrations • Collaborate with merchants and operations teams • Stay updated on industry trends, new technologies, and changing consumer preferences in F&B • Gather feedback and improve skills and performance • Coordinate with merchants and departments to further develop services within the Grab ecosystem, including omnichannel and GrabMart
🎯 Requirements
• Bachelor's degree in Business Administration, Marketing, or a related field • 2 years' experience in account management, business development, partnerships, or an equivalent role • Experience with the food delivery industry and e-commerce market trends • Experience establishing communication and engagement with prospects • Experience working in the food delivery or e-commerce industry
🏖️ Benefits
• Term Life Insurance • Comprehensive Medical Insurance • GrabFlex benefits package • Parental leave • Birthday leave • Love-all-Serve-all (LASA) volunteering leave • Confidential Grabber Assistance Programme • FlexWork arrangements such as differentiated hours
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