Backend Engineer – Platform – Stacks

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient • Improve operational efficiency by reducing deployment complexity and contributing to the Stack Config Reconciliation project • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures.

🎯 Requirements

• You have at least 1 year of fully remote work experience • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA). • Have professional experience with Golang and be willing to work across both backend service and application code • Care deeply about developer and user experience and the quality of the products that you work on • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer. • You write clean, well-tested software that other engineers can understand, operate, and maintain • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback. • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders. • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.). • Experience participating in blameless incident response and contributing to post-incident reviews.

🏖️ Benefits

• 100% Remote, Global Culture • Scaling Organization • Transparent Communication • Innovation-Driven • Open Source Roots • Empowered Teams • Career Growth Pathways • Approachable Leadership • Passionate People • In-Person onboarding • Balance is Key - 30 days annual leave per annum with 3 days reserved for Grafana Shutdown Days