Director, Global Sales Strategy – Operations

November 21

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Grafana Labs

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Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Act as a trusted advisor to our Sales leaders, identifying opportunities for improvement and aligning the organization around global goals. • Set the rhythm of the business around forecasting, pipe generation, performance reviews, and planning with your business partners • Create, codify and enforce sales policies that drive scale, consistency and fairness • Establish measurements and reports to analyze business performance, set operational targets, and drive the programs across the larger Go-To-Market Operations team • Work with Sales leaders to evaluate strategic opportunities and/or transformational initiatives: New market evaluation, segmentation definition, sales process refinement, enablement needs, etc. • Lead, development, and mentor a team of global sales operations professionals driving towards a collective goal

🎯 Requirements

• 7+ years of experience in strategy and operations, consulting, enterprise technology sales/strategy, or a similar role • Demonstrated track record of strategic thinking and analysis – seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks • Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models (rep productivity, rep capacity, and quota modeling) • Experience with sales productivity tools (Outreach, Clari, People.ai). • Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis • High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation • You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals. • You are an entrepreneurial and industrious leader that thrives collaborating with teammates that challenge you to grow every day. • You carefully balance the ability to put a hard technical problem under a microscope, without losing sight of the bigger picture required to effectively communicate with stakeholders. • You prioritize those things that are important and urgent (instead of just doing more). • Based in the UK

🏖️ Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.