Senior Manager, Web Technology

🕒 May 19

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Lead AI-enabled website transformation. Drive the evolution of grafana.com into an AI-first, agent-ready platform optimized for humans, search engines, AI assistants, agents, and LLMs. Build practical AI-enabled systems for content workflows, QA, personalization, localization, analytics, experimentation, and web operations. • Own the web platform. Ensure the marketing website is stable, secure, performant, dependable, and easy to evolve. Define practical standards for reliability, incident handling, operational visibility, platform health, performance, and security hygiene. • Improve delivery predictability. Own the operating system for web technology work including clear operating cadences for roadmap reviews, stakeholder updates, prioritization, and delivery accountability. Use automation and AI-assisted workflows to reduce coordination overhead and improve clarity. • Build better digital experiences. Partner with marketing, product, design, and engineering stakeholders to help create a more seamless path from website visit to product trial and activation across different user intents and journeys. • Scale self-serve web operations. Make the site easier for internal teams to edit and maintain through strong CMS models, reusable patterns, content and UX guardrails, documentation, and governance. • Lead and grow the web team. Lead with clarity, accountability, strong technical judgment, and open communication while helping the team balance operational rigor with thoughtful innovation. Manage, mentor, and develop a team of web developers by raising technical standards, building AI-first development practices, clarifying ownership, and helping each person increase their impact and strategic contribution.

🎯 Requirements

• You have a strong point of view on how AI will change web strategy, web operations, and digital user experiences, and you can turn that point of view into practical systems, workflows, experiments, and measurable improvements. • You have strong technical judgment and can earn the trust of experienced engineers while communicating clearly with marketing and executive stakeholders. • You have experience leading web engineering teams and building reliable, scalable, high-performing web platforms with strong operational discipline and delivery predictability. • You understand modern frontend engineering, CMS-driven websites, analytics, integrations, performance, security, launch operations, and AI-enabled digital experiences. • You can turn ambiguous business needs into clear technical plans, priorities, timelines, tradeoffs, and decisions. • You have a strong operational mindset and improve delivery through better systems, not last-minute heroics. • You care about team growth and know how to develop engineers through mentorship, accountability, and meaningful ownership. • You focus on measurable impact across reliability, content velocity, self-serve adoption, discoverability, funnel performance, AI-enabled efficiency, and user engagement. • Experience with Next.js, React, TypeScript, Tailwind, Storyblok, Vercel, Algolia, RudderStack, BigQuery, AirOps, and similar tools. • Experience using AI to improve engineering workflows, QA, documentation, planning, analytics, experimentation, or operational reporting. • Experience creating self-serve systems that help marketing, content, events, and regional teams move faster without compromising quality. • Experience building AI-enabled web experiences, agent-ready content systems, personalization, chat experiences, or LLM-optimized websites.

🏖️ Benefits

• 100% Remote, Global Culture • Scaling Organization • Transparent Communication • Innovation-Driven • Open Source Roots • Empowered Teams • Career Growth Pathways • Approachable Leadership • Passionate People • In-Person onboarding • Balance is Key - Global annual leave policy of 30 days per annum