Senior Solutions Architect

🔥 6 minutes ago

🇩🇪 Germany – Remote

💵 €109.7k - €131.6k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 1%

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Work with customers including business executives, project managers, and IT development staff • Understand business needs and translate them into business and technical requirements • Design solutions involving data visualization, workflow recommendations, migrations, and enterprise-scale architecture • Act as a functional lead and demonstrate a clear methodology and functional capabilities • Lead customer functional workshops, document requirements, and design appropriate solutions • Advocate adherence to standards and best practices • Stay current on Grafana Labs, observability, and related technologies • Provide technical delivery, training, onboarding, implementation, expansion, and consulting support • Provide roadmap assurance, guide project execution, and align Grafana capabilities with customer architectures, goals, and constraints • Identify recurring issues, monitor support needs, and advocate for product improvements • Support Sales, Product Management, Engineering, Support, and Professional Services teams with innovation and product improvements

🎯 Requirements

• Located in Germany • 5+ years of experience working on deployment teams, using project management techniques • Direct experience with observability (o11y) • Best practices for using and deploying an observability stack covering visualization, alerting, metrics, logs, and traces • Preferably experience with Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo • Proven track record of successful delivery of customer projects, preferably enterprise observability implementations for large customers • Excellent communication skills with customers, partners, and internal members • Kubernetes, including kubectl, Helm, and preferably Tanka • Experience with cloud platforms: AWS, GCP, and Azure

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days of annual leave per annum, including 3 Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • High-trust, low-ego culture • Approachable, transparent leadership

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