Senior Solutions Engineer

🔥 59 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Partner with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers • Own technical customer engagements and help close complex opportunities through competitive knowledge, technical skill, and credibility • Deliver product and technical presentations to potential and existing customers • Communicate with customers and internal teams and provide product and competitive-landscape feedback • Drive product conversations based on customer needs and problems • Enhance documentation, write blog posts, record videos, contribute knowledge-base articles, and create enablement materials • Serve as a bridge between Grafana Labs' engineering teams, customers, and Sales • Educate potential and existing customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction

🎯 Requirements

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space • Strong judgment, collaboration, and leadership for complex assignments • First-class written and oral communication skills • Ability to articulate the company value proposition and technical advantages of its products • Ability to solve technical challenges and develop creative customer solutions • Technical mindset and desire to grow technically • Ideally based in Mumbai, India

🏖️ Benefits

• Equity • Bonus (if applicable) • 100% remote, global culture • Scaling organization and meaningful work in a high-growth environment • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • Open-source culture • Empowered teams and high-trust, low-ego culture • Career growth pathways • Approachable, transparent leadership • In-person onboarding • 30 days of annual leave per annum, including 3 Grafana Shutdown Days