Insurance & Authorization Coordinator

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🕒 May 20

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Logo of Graham Healthcare Group

Graham Healthcare Group

501 - 1000 employees

Founded 2003

⚕️ Healthcare Insurance

🏢 Enterprise

Healthcare Insurance • Enterprise

Graham Healthcare Group is a company focused on delivering high-quality post-acute care services by partnering with health systems to provide care in patient homes and communities. They address the fiscal challenges faced by healthcare providers through innovative home-based care models and collaborative partnerships. With a commitment to improving population health, clinical performance, and patient experiences, Graham Healthcare Group uses a buy-and-hold strategy with permanent capital to ensure long-term partnerships. They serve over 80,000 patients annually, working closely with hospitals, health systems, and physician groups to enhance post-acute service lines and drive efficiency. Their main goal is to offer integrated care solutions that improve operational, financial, and clinical outcomes while reducing healthcare costs.

📋 Description

• Ensure that benefit information, authorization, and patient liability are obtained prior to clinical staff starting care • Work closely with other departments to ensure updates in funding source information • Obtain detailed and accurate benefit information using payer portals, phone, or fax for all insurance companies • Validate and document all payor information in the EMR • Reduce write-offs by documenting benefit information in patient charts • Continuously monitor task flow screen related to all insurance issues • Review entitlement verification reports daily, researching any questionable answers • Reverify current Medicaid patients to monitor HMO status monthly • Contact patients, hospitals, or physician offices for information or to clarify benefit • Assist billing department with insurance verification discrepancies

🎯 Requirements

• Associate degree or combination of experience and business courses preferred • Minimum of one (1) year of previous experience in insurance verification, authorization, or medical billing • Proficiency in Microsoft Office Suite • Knowledge of Medicare, Medicaid, and third-party insurance and authorization requirements • Knowledge of insurance websites • Knowledge of HomeCare Homebase preferred • Conscientious, with attention to detail • Demonstrated patience, flexibility, and cooperative attitude • Ability to think critically and act independently when resolving benefit discrepancies • Effective verbal and written communication skills with others both internally and externally • Ability to work independently and within a multidisciplinary team • Availability weekends, holidays, and after hours based on business needs

🏖️ Benefits

• Health, Vision, & Dental • 401K & Pension w/ 4% employer contribution • 15 Days PTO

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