Digital Operations Coordinator

🕒 April 16

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Recording Academy

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1957

📱 Media

🤝 Non-profit

🌍 Social Impact

Media • Non-profit • Social Impact

The Recording Academy is an organization that is best known for its role in the music industry as the presenter of the annual Grammy Awards, which are recognized as one of the highest honors in music. The academy is involved in various aspects of the music industry including advocacy for artists' rights, diversity and inclusion efforts, and education about music's history and significance. It supports music creators through initiatives like MusiCares, a charity providing critical health and welfare services. The academy also oversees the Grammy Museum, dedicated to exploring the history and impact of music.

📋 Description

• Support the day-to-day operations and project coordination of the Academy’s core digital products • Serve as the central coordination point across internal teams, external agencies, and cross-functional stakeholders • Manage workflows, tracking timelines, coordinating stakeholder approvals, and handling operational tasks including web publishing, QA, and asset management • Serve as the first line of defense for digital requests from across the organization and affiliated entities • Triage incoming requests, assess scope, and execute directly, route to the appropriate vendor, or escalate to the Director of Digital Experience • Manage project workflows using Airtable or similar tools • Coordinate day-to-day operations across the website, mobile app, and member portal • Serve as the primary coordination point with the web development agency, mobile app developer, CRM consultant, and other vendors • Support cross-functional intake meetings with various teams • Manage logistics of cross-platform projects including scheduling, documentation, and stakeholder communications.

🎯 Requirements

• Bachelor’s degree in communications, marketing, business, project management, or a related field • 2+ years of experience in digital project coordination, web operations, digital production, or a similar operational role • Experience in media, entertainment, music, or a non-profit organization preferred • Experience coordinating with external agencies or vendors in a digital or technology environment • Experience with project management tools such as Airtable, Asana, Monday.com, or similar platforms • Experience with CMS platforms (WordPress preferred) and basic web publishing workflows • Ability to perform quality assurance on web content including copy, links, images, and metadata • Familiarity with digital analytics tools (GA4, Google Search Console) a plus • Strong attention to detail with the ability to track and manage project documentation and status reporting • Excellent communication skills with the ability to work independently in a remote environment • Ability to work cross-functionally in a matrixed organization with multiple internal stakeholders • Strong organizational skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously • Willingness and availability for some travel as needed for periodic team meetings.

🏖️ Benefits

• medical coverage • dental coverage • vision coverage • 401k match • generous paid time off