Accounts Receivable Representative

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πŸ•’ July 11

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Logo of Lithia

Lithia

11 - 50 employees

Lithia Chrysler Dodge Jeep RAM of Grand Forks is an automotive sales and service dealership located at 2373 32ND AVE S, Grand Forks, North Dakota, United States.

πŸ“‹ Description

β€’ Manage and prioritize a high-volume AR portfolio across a large customer base β€’ Communicate with customers through 100+ emails per day and a minimum of 50 outbound calls daily β€’ Drive timely payment collection while maintaining a strong customer experience β€’ Handle inbound AR-related calls and billing inquiries with professionalism and urgency β€’ Analyze customer communications and proactively address key issues to reduce repeat contact and back-and-forth β€’ Research and resolve service and parts billing discrepancies β€’ Interpret and communicate third-party data exchanges clearly and effectively to customers β€’ Maintain accurate records, reporting, and system updates (including Excel-based tracking) β€’ Partner with internal teams and utilize tools such as SharePoint to manage documentation and workflows β€’ Respond to both internal and external inquiries within established service-level timelines

🎯 Requirements

β€’ Experience in a high-volume communication environment (verbal & written) β€’ Prior remote work experience required β€’ Ability to quickly identify key information and drive efficient resolution β€’ Working knowledge of Excel and SharePoint β€’ Strong attention to detail, time management, and prioritization β€’ Customer service, collections, or AR experience strongly preferred.

πŸ–οΈ Benefits

β€’ Competitive pay β€’ Medical, Dental and Vision Plans β€’ Paid Holidays & PTO β€’ Short and Long-Term Disability β€’ Paid Life Insurance β€’ 401(k) Retirement Plan β€’ Employee Stock Purchase Plan β€’ Lithia Learning Center β€’ Vehicle Purchase Discounts β€’ Wellness Programs

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