Business Listings & Citation Specialist

Job not on LinkedIn

🕒 June 15

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Logo of Lithia

Lithia

11 - 50 employees

Lithia Chrysler Dodge Jeep RAM of Grand Forks is an automotive sales and service dealership located at 2373 32ND AVE S, Grand Forks, North Dakota, United States.

📋 Description

• Own and optimize business listings across major platforms (Google Business Profile, Bing, Apple Maps, Yelp, Yahoo, etc.) • Identify and resolve inconsistencies, ensuring listings are accurate, complete, and aligned • Establish and maintain a “source of truth” for critical business data (NAPW: Name, Address, Phone, Website) • Partner closely with technology vendors to define and improve processes, standards, and best practices • Troubleshoot and support dealership teams with listing-related requests and challenges • Enable new features and capabilities (e.g., messaging, integrations) across platforms • Ensure proper tracking and attribution through UTM usage and analytics connections (GSC, GA) • Manage tracking phone lines and ensure consistency across directories • Maintain category alignment across Sales, Service, Parts, Body Shop, and more • Verify and monitor business entities, ensuring accuracy for both new and existing locations • Collaborate cross-functionally with SEO, Website, and Digital Marketing teams to drive performance

🎯 Requirements

• High School graduate or equivalent, 18 years or older required • Exceptional attention to detail—you notice what others miss • Strong sense of urgency and ability to manage time effectively • Clear, professional communication skills across teams and stakeholders • Experience with listings and citation platforms (Google, Bing, Apple Maps, etc.) • Working knowledge of SEO and how listings impact search performance • Understanding of social and reputation management and their connection to SEO • Analytical mindset with strong problem-solving and critical thinking skills • Ability to coach and influence others, driving consistency and best practices

🏖️ Benefits

• Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center • Vehicle Purchase Discounts • Wellness Programs

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