Sales Engineer

Job not on LinkedIn

🕒 April 21

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Sales Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 53%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Rapidly develop working expertise in a defined portfolio of Granicus solutions to support the sales cycle • Deliver standard and lightly customized product demonstrations to prospects and customers, primarily within SMG and select accounts • Support discovery efforts to understand customer requirements and document solution fit • Assist with solution scoping, including basic architecture, configuration assumptions, and effort sizing • Contribute to RFP, RFI, and security questionnaire responses with guidance from senior team members • Partner with Account Executives to progress opportunities through technical validation and evaluation stages • Maintain demo environments, scripts, and reusable assets for consistency and efficiency • Provide feedback to Product and Enablement teams on recurring customer needs and objections • Build technical, domain, and consultative selling skills through training and mentorship • Preserve the confidentiality, integrity, and availability of Granicus information assets • Ensure employee and customer data privacy and complete required privacy training

🎯 Requirements

• 1–3 years of experience in presales, sales engineering, solutions consulting, or a related customer-facing technical role, or equivalent internship/academic experience • Strong presentation and communication skills • Ability to explain technical concepts clearly • Ability to learn new technologies quickly and apply them in customer conversations • Highly organized with strong attention to detail and follow-through • Comfortable working in a fast-paced, collaborative environment • Bilingual English/Spanish required • Candidate based in Costa Rica for regional collaboration and time zone alignment • Preferred: experience supporting SaaS solutions or public sector customers • Preferred: exposure to discovery, demos, or RFP processes • Preferred: familiarity with CRM and sales engagement tools • Ability to function autonomously and collaborate as part of a team • Responsible for preserving the confidentiality, integrity, and availability of Granicus information assets • Responsible for ensuring data privacy and completing required privacy training

🏖️ Benefits

• Remote work • Training and mentorship • Employee Resource Groups • Coffee with Mark sessions with the CEO • Microsoft Teams communities focused on wellness, art, furbabies, family, and parenting • Special guests discussing issues impacting employees • Inclusive and safe workplace culture