Senior Product Designer

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Granicus

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Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

📋 Description

• Join the growing cross-functional UX team and help shape the end-to-end product experience for users. • Harmonize the ecosystems of data-driven decision-making, human-centered design, and agile software development. • Collaborate closely with product managers, product owners, product designers, developers, and QA testers. • Identify and gather necessary product analytics to inform design choices. • Check impacts of designs by planning & conducting appropriate usability testing. • Host and participate in solution workshops with internal teams to synthesize research findings. • Create user personas and journey maps. • Use Figma to create wireframes, mockups, and prototypes for ideal user journeys & interactions.

🎯 Requirements

• At least 5 years experience in UX Design for a complex SaaS product • Post-Secondary education in HCI, Design, or related field • Proficiency in design and prototyping tools Figma and Miro • Experience with usage-analytics tools (Pendo, Google Analytics) • Experience with Accessibility compliance requirements • Familiarity with Design Systems • Understanding of other UX considerations, including Information Architecture, Interaction Design, and Visual Design • Confidence to respectfully advocate for our user and support your points with data, even when easier solutions exist • Willingness to consider others’ perspectives and provide alternative or iterative approaches towards a common goal • Curiosity and genuine interest in human beings.

🏖️ Benefits

• Flexibility & Balance • Paid Time Off– Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Health & Wellness Private healthcare benefits - Comprehensive coverage for you and your family. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Fitness Reimbursement & Cycle Program – Stay active, your way. • Critical Illness and Life Insurance Benefits • Family & Future Paid Parental Leave - For both birthing and non-birthing parents. • Pension plan with employer contributions • Growth & Recognition Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.