BizOps Analyst

🕒 December 11, 2025

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Greenbox Capital

51 - 200 employees

Founded 2012

Greenbox Capital is a direct funder in the merchant cash advance industry providing small businesses access to much needed working capital through merchant cash advances, invoice factoring and short-term small business loans. As a technology-driven alternative lender, Greenbox Capital’s enterprise solution, The Box, stands head and shoulders above other Fintech products. The Box increases deal security to brokers vastly improving the speed of funding and quality of underwriting for scaling and overhauls traditional means of obtaining capital with a seamless experience for the customer.

📋 Description

• Interview stakeholders across teams to uncover the real rules behind underwriting, renewals, approvals, and routing. • Capture logic in structured formats like YAML/JSON rules, flow diagrams, decision trees, and SOPs. • Investigate issues such as drop-off rates, misrouted leads, approval friction, and documentation gaps, then design durable solutions. • Partner with product and engineering to translate business intent into workflows, triggers, and logic. • Support testing and validation of GPT/agent flows and automated processes. • Maintain clarity and traceability across systems including fields, statuses, and exception paths.

🎯 Requirements

• 3–5+ years in BizOps, management consulting, or similar analytical, cross-functional roles. • Top-tier or Big 4 consulting experience is a strong plus. • Hands-on experience mapping workflows, documenting logic, and improving processes. • Exposure to high-growth environments, financial services, lending, underwriting, or fintech operations is a plus. • Familiarity with CRMs like HubSpot or Salesforce. • Experience with structured formats like YAML, JSON, Airtable, or Notion. • Comfort using process mapping tools like Lucidchart, Miro, or Whimsical. • Exposure to AI/automation tooling such as OpenAI, Azure OpenAI, LangChain, or Zapier. • Strong analytical, communication, and documentation skills.

🏖️ Benefits

• 💸 Competitive Pay - We know your worth and we pay accordingly. • 🌴 Flexible PTO - Work hard, rest well. Take the time you need to recharge. • 🏡 Remote - Fully remote within the U.S., working Eastern Time hours to keep everyone aligned. • 🩺 Full Benefits Package - Health, dental, vision • 🧠 Smart, Supportive Teammates - Collaborate with sharp minds who are kind, driven and uphold our core values: Commitment, Communication, Teamwork, Service and Integrity!

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