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People Operations Manager

🔥 2 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

Where this job comes from

Posted on Greenpark's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Greenpark

Greenpark

201 - 500 employees

📣 Marketing

☁️ SaaS

Marketing • Digital Marketing • SaaS

Greenpark is a leading digital content agency that specializes in creating needs-led content for omnichannel search and social media channels. The company partners with some of the world’s biggest brands, including Kimberly Clark, Campari Group, Unilever, and Sanofi, to build authentic and lasting connections with their audiences. Operating globally with offices in cities like São Paulo, London, Singapore, and Jakarta, Greenpark excels in leveraging SEO, generative AI, and digital marketing strategies to enhance brand performance and consumer engagement. Notable achievements include awards in search marketing and collaborations in the beauty, healthcare, and technology sectors.

📋 Description

• Build and run the people-operations framework for Greenpark’s growing global in-house talent partnership • Lead the employment and engagement framework for in-house talent across international markets • Coordinate country-specific requirements with People & Culture, EOR partners and specialist advisers • Flag employment considerations including employment versus contractor models, EOR requirements, fixed-term restrictions, probation, notice periods, visas and work permits • Manage relationships with Playroll and other EOR partners on employment set-up, contracts, changes and ongoing employee matters • Partner with Talent Acquisition and Client Services to confirm roles, locations, budgets, working models, employment types and contract durations • Explain the Greenpark/client in-house employment model to candidates and set expectations • Connect in-house talent with discipline leads across Creative, Content, Social and Search for capability assessment, guidance, coaching and development • Own and improve onboarding across Greenpark, EOR and client-side requirements • Establish a performance-management framework combining client-side feedback, discipline input and Greenpark people responsibilities • Act as the first People Operations liaison for performance, conduct, attendance and wellbeing concerns • Track contract dates, probation periods, fixed-term end dates and other milestones, coordinating renewals, extensions and employment changes • Serve as the central People Operations contact among client-side managers, Client Services, Talent Acquisition, People & Culture, Finance and EOR partners • Introduce scalable processes, templates and guidance, and provide visibility of people risks and upcoming renewals to the Chief People Officer and Client Services leads

🎯 Requirements

• Solid People/HR Operations experience, ideally in an international or multi-country environment • Experience across direct employment, EOR arrangements, fixed-term contracts and independent contractors • Experience working with EOR providers is highly advantageous • Good working understanding of international employment considerations • Judgement to know when specialist legal advice is needed • Experience supporting performance management and employee-relations matters • Strong stakeholder-management skills and confidence working with senior internal and client stakeholders • Strong operational and project-management capability, managing multiple hires, countries, deadlines and stakeholders simultaneously • Commercial awareness of the relationship between employment decisions, client scope, budgets and delivery • Excellent written and verbal communication • High attention to detail • Confidence working across cultures, markets and time zones • Proactive, practical mindset and comfort handling situations outside standard processes • Collaborative, empathetic style • Alignment with Greenpark’s values: ‘We Strive’, ‘Acting Together’, ‘With Kindness’

🏖️ Benefits

• 25 days of paid holidays per year + ZA public holidays and your birthday off • Christmas Closure (extra days on top of your holiday allowance) • A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc.) • Access to VDU Eye Tests and Employee Assistance Programme (EAP) • Wellness and peer recognition initiatives, including On The Spot Awards and Value Champion Awards • LinkedIn Learning access • Referral Bonus Scheme • Social Events, including Spring, Summer, Halloween and Christmas parties, plus other ad-hoc events • WFA policy – work from abroad for up to 4 weeks per year • Yearly Calm subscription

Apply Now

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