Implementation Project Manager

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 22%

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Logo of GRIDSIGHT

GRIDSIGHT

11 - 50 employees

Founded 2020

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

GRIDSIGHT is a company that provides advanced analytics and data solutions for optimizing energy networks, particularly focusing on distributed energy resources (DER) and low-voltage network performance. The company offers features such as real-time analytics, automated reports, AI data predictions, and dynamic operating envelopes to help industry leaders improve grid visibility and performance. Their tools are designed to enhance the accuracy of network data, manage voltage and thermal constraints, and maximize DER hosting capacity. GRIDSIGHT's solutions are tailored to empower engineering, marketing, and design teams to efficiently manage energy network operations through data-driven insights. Their technology facilitates the proactive identification of network issues and the verification of installed capacity, ensuring compliance and operational excellence.

📋 Description

• Own and coordinate the implementation process from customer signature through go-live, hypercare and business as usual • Run 2-4 implementations concurrently on different tracks • Devise and deliver implementation plans, including resourcing, dependencies and risks • Build stakeholder relationships with customer project teams and executives • Coordinate cross-functional Gridsight teams across Customer Data, Product, Engineering and Customer Success • Liaise with the customer project lead and engage customer-side SMEs • Represent the Gridsight product and technology stack to advise customers and protect Product Squads from disruption • Own scope, milestones, dependencies, resourcing, customer responsibilities and critical paths • Maintain project status, forecast go-live and risk views, and communicate internally and to customers • Manage scope, data and timeline changes; re-plan, re-baseline and drive decisions • Act as the primary customer contact through steering committees, working groups and executive updates • Set expectations, communicate plans, surface problems and drive customer-side approvals and commitments • Run a clean handover to Customer Success at go-live • Feed implementation lessons into improved templates, tooling, processes and communications • Identify recurring friction suitable for product, tooling or automation improvements • Utilise, improve or create methodologies, playbooks and standards

🎯 Requirements

• Proven experience running multiple, 7-figure enterprise-grade projects, implementations or integrations end to end with accountability for the outcome • Experience coordinating a team of resources, often distributed across Australia • Ability to prioritise, juggle and execute at pace - indexing to what really matters • Thoughtful, structured relationship management skills that build rapport with customers from project team to senior executives • Emotional intelligence to hold customers to their commitments and have difficult conversations • Technical fluency to learn, understand and represent our platform and stack • Ability to offer credible guidance on data, integrations and system architecture • Proven ability to excel in ambiguity within a fast-growing company where processes are continually built and refined • Potential energy, utilities or grid domain experience • Exposure to utility data platforms • Experience in a scaling startup

🏖️ Benefits

• Meaningful ESOP so you share in the growth of Gridsight • $2,500 WFH allowance • $2,500 health and wellness allowance • Bi-annual in person working weeks • Lunch provided when in the office • Fully remote, hybrid or in office work options • Fresh, new head office in Sydney and satellite spaces in Melbourne, Brisbane and Hobart

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