Senior Field Supervisor

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $145k - $160k / year

⏰ Full Time

🟠 Senior

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Gridware

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

⚡ Energy

Energy • Utility • Technology

Gridware is a company that collaborates with utility companies to enhance grid assets using cutting-edge technology. Their innovative systems enable real-time fault detection, streamline outage repairs, and monitor the health of grid infrastructure. By providing data-driven insights, Gridware helps utilities maintain and extend the lifecycle of their assets, contributing to a more reliable and efficient power grid. With deployments in 11 states, the company is dedicated to protecting the grid today while preparing for future challenges.

📋 Description

• Lead, develop, and manage a team of Field Operations Supervisors anchored to major US regions • Own weekly 1:1s, quarterly performance reviews, growth plans, and career development for each direct report • Manage hourly field technicians schedules and timesheets • Hire new Field Operations Supervisors as the team scales regionally and internationally • Coordinate and run trainings for new cohorts of technicians and refresh training for the existing team • Build the bench — identify high-performing technicians as future supervisor candidates • Own day-to-day performance of the field supervisor team across all active customer deployments • Manage capacity plans for the team to ensure we have appropriate staffing for customer demand • Coordinate cross-region planning for new customer expansions and peak install cycles • Drive consistent supervisor practice across customers and regions, even where customer-specific requirements differ • Visit deployments alongside supervisors during peak windows and during key phases (like week 1 of a big expansion) • Serve as the primary escalation point for the supervisor team — safety, delays, contractor issues, customer-facing field decisions • Own the playbooks, training materials, and standard operating procedures (SOPs) to support the scale of the field operations team • Author and maintain the supervisor onboarding program in partnership with HR/L&D • Convert field learnings and incident findings into updated SOPs and training • Revise contractor training and safety training in partnership with EH&S • Own the team's interface with Gridware contracted line crews • Partner with the Senior Manager on vendor performance management, contract terms, and net-new contractor exploration • Provide structured feedback from the field team into product design, install tooling, and field app development • Partner with Finance & Sr. Manager of Field Operations on unit cost tracking by region, customer, and crew, and on contractor cost levers • Represent Field Operations in customer-facing escalation conversations when appropriate • Own daily execution of the safety program across the supervisor team • Set tailboard and Job Hazard Analysis standards across team and ensure consistent use of safety tooling • Lead safety reviews following any incident and convert findings into updated practice • Enforce safety policies and best practices across the team's deployments

🎯 Requirements

• 7+ years of experience in field or construction operations and/or high-quantity device installations • 3+ years managing field leads, foremen, or crew supervisors — not only individual contributors • Direct experience with utilities, electrical infrastructure, or grid-adjacent hardware • Experience managing hourly employee policies and timesheets • Proven track record managing contracted field labor at scale, including performance management and vendor relationships • Strong organizational, written, and verbal communication skills — comfortable building SOPs and playbooks from the ground up • Comfortable being the safety voice in the room and grounded in industry safety standards (OSHA, NESC, CA Construction standards a plus) • Willingness to travel frequently (30–50%) and work flexible hours as needed during peak install windows and new customer expansions • Valid driver's license

🏖️ Benefits

• Health, Dental & Vision (Gold and Platinum with some providers plans fully covered) • Paid parental leave • Alternating day off (every other Monday) • “Off the Grid”, a two week per year paid break for all employees. • Commuter allowance • Company-paid training