
Healthcare Insurance • Non-profit • Wellness
GriefChat is a service dedicated to transforming access to bereavement counselling. It provides a safe space for individuals dealing with grief to share their experiences and emotions, supported by qualified bereavement counsellors. GriefChat focuses on making professional bereavement support accessible and free to those in need, offering various services including online counselling and resources for organizations to support their employees and communities in coping with loss.
July 4

Healthcare Insurance • Non-profit • Wellness
GriefChat is a service dedicated to transforming access to bereavement counselling. It provides a safe space for individuals dealing with grief to share their experiences and emotions, supported by qualified bereavement counsellors. GriefChat focuses on making professional bereavement support accessible and free to those in need, offering various services including online counselling and resources for organizations to support their employees and communities in coping with loss.
• Provide high quality online chat and emotional support to clients • Work flexibly to support clients and provide emotional first aid • Be aware of ongoing chats and ready for work before shifts start • Talk to multiple clients simultaneously • Handle chats in line with service standards • Support other team members and communicate effectively • Complete required documentation and stay updated with service developments
• Professional qualification in counselling – at least Diploma level qualification • Experience of working within a helpline-based service (on the phone or using text-based communication) • Specific bereavement training • Experience of supporting clients through bereavement • Continuing professional supervision (evidence required) • Continuing professional development (evidence required) • GriefChat Counsellors are registered with an appropriate professional body
• Opportunities for progression within the service • Professional supervision and development opportunities
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