Troop
B2B • Sales • Recruitment
Troop is a platform that connects individuals with job opportunities, specifically focusing on remote roles, consulting positions, and marketing gigs across various industries. It aims to help job seekers find their ideal roles by showcasing their skills and expertise to leading companies, including tech firms, real estate businesses, and startups. Troop also emphasizes growth and success in sales roles, providing candidates with a wide range of opportunities to advance their careers.
E-commerce Customer Support Specialist
Job not on LinkedIn
November 5
🇿🇦 South Africa – Remote
💵 $800 - $1.3k / month
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🛍️ E-commerce
🚫👨🎓 No degree required
Troop
B2B • Sales • Recruitment
Troop is a platform that connects individuals with job opportunities, specifically focusing on remote roles, consulting positions, and marketing gigs across various industries. It aims to help job seekers find their ideal roles by showcasing their skills and expertise to leading companies, including tech firms, real estate businesses, and startups. Troop also emphasizes growth and success in sales roles, providing candidates with a wide range of opportunities to advance their careers.
📋 Description
• Manage 100–200 support tickets daily • Edit and approve AI-generated replies for clarity and tone • Use Shopify and integrated tools to resolve customer issues
🎯 Requirements
• 2–3 years of e-commerce or DTC support experience • Excellent written English and strong attention to detail • Comfortable working weekends on a fixed 5-day schedule • Familiarity with AI tools, Shopify, or Gorgias is a plus
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