Voice Customer Service Representative – Commercial Call Center

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Grupo Carrefour Brasil

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

🏦 Banking

🛍️ eCommerce

Retail • Banking • eCommerce

Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.

📋 Description

• Provide personalized and empathetic voice support to customers • Offer financial products and services to build customer loyalty and meet their needs • Achieve and exceed sales targets • Welcome customers, resolve questions, and handle requests • Ensure customer satisfaction

🎯 Requirements

• High school diploma • Sales experience is a plus • Availability to work a 6-on/1-off schedule (Monday through Saturday) • 6 hours and 20 minutes per day • Internet connection with a minimum speed of 100 Mbps • Wired network connection for desktop use • Clear and objective communication • Customer service techniques • Active listening and customer needs analysis • Time management and task prioritization • Proactive attitude and willingness to make a difference • Ability to work as part of a team and find creative solutions • Results-oriented mindset

🏖️ Benefits

• Meal voucher • Medical and dental insurance • Incentive campaigns • Equipment provided – desktop computer for home-based work • Flexible breaks • Semiannual profit-sharing bonus • Internet allowance • Structured development program and career path • Inclusive and respectful work environment • TotalPass • Optical reimbursement • Transportation allowance • Pharmacy benefits • Partnership with Sesc • Life insurance • Discount on the Carrefour card for purchases across the Carrefour network

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume