Sales Representative – Call Center

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 10%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Grupo RBS

Grupo RBS

1001 - 5000 employees

Founded 1957

📱 Media

👥 B2C

📡 Telecommunications

Media • B2C • Telecommunications

Grupo RBS is a leading media company based in Rio Grande do Sul, Brazil. It specializes in journalism and entertainment, utilizing various platforms including radio, television, newspapers, and digital media to connect with the local audience. Grupo RBS aims to provide information, companionship, entertainment, and emotional engagement to its listeners and viewers, reinforcing a historical relationship of trust and proximity with the community.

📋 Description

• Handle customer service inquiries and negotiate with customers by phone and WhatsApp (outbound and inbound) • Consult and manage leads • Prospect for new customers • Register new subscriptions and apply benefits and discounts in the system • Use Excel to update and organize sales information

🎯 Requirements

• Excellent verbal and written communication skills • Persuasive, resilient profile with a strong focus on targets • Organization and attention to detail • Basic knowledge of Excel • Experience in call center sales • Reside in Porto Alegre and/or the metropolitan region • Experience selling newspapers is a plus

🏖️ Benefits

• On-site restaurant or meal/food allowance (depending on the work arrangement: remote, hybrid, or on-site) • Health insurance • Transportation allowance or parking • Private pension plan • Profit-sharing program • Extended maternity and paternity leave • TotalPass • Access to Uniglobo, a training platform provided by TV Globo for its affiliates • GZH digital subscription • Membership in the Subscribers Club, offering exclusive discounts and benefits across various categories, such as dining and entertainment • Option to join ARBS (Grupo RBS Employees’ Association), which offers various partnerships and discounts

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