L1 Database Operations Engineer – Oracle, SQL Server

Job not on LinkedIn

🔥 2 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Gruve

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Artificial Intelligence • Cybersecurity • Enterprise

Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.

📋 Description

• Support day-to-day Oracle and Microsoft SQL Server database operations • Monitor Oracle and SQL Server availability, alerts, dashboards and database health indicators • Perform routine database status, tablespace/disk utilization, alert log, error log and health checks • Monitor scheduled jobs, SQL Agent jobs and RMAN/database backup status • Identify connectivity issues, space alerts, failed jobs, backup failures and capacity alerts • Collect logs and diagnostic information for unresolved issues • Log, categorize, prioritize and track incidents in ServiceNow or equivalent ITSM tools • Perform initial troubleshooting using approved runbooks and standard operating procedures • Escalate critical alerts and unresolved incidents to L2/L3 teams within defined SLAs • Support backup status reporting, routine health checks and scheduled maintenance validation • Maintain incident records, operational checklists and shift handover documentation • Coordinate with L2/L3, Application, Server, Storage/Backup and Infrastructure teams • Follow ITIL Incident, Change and Request Management processes • Ensure APAC–EMEA–NLAM shift handovers and uninterrupted 24x7 support

🎯 Requirements

• 1-3 years basic understanding of relational databases and Oracle and/or SQL Server • Familiarity with database availability, logs, tablespace or disk utilization and scheduled jobs • Basic SQL knowledge and ability to perform simple queries or health checks where authorized • Understanding of database backup status, job monitoring and incident escalation • Familiarity with monitoring tools and ServiceNow or equivalent ITSM platforms • Understanding of incident management, SLA compliance and escalation procedures • Good communication, documentation and shift handover skills • Ability to follow runbooks and operational checklists accurately • Willingness to work in rotational shifts in a 24x7 production support environment • Exposure to Oracle Enterprise Manager, SQL Server Management Studio (SSMS) or equivalent tools • Basic knowledge of RMAN and SQL Server backup concepts • Understanding of database high availability and disaster recovery fundamentals • Basic SQL scripting or command-line knowledge

🏖️ Benefits

• Dynamic environment with strong customer and partner networks • Culture of innovation, collaboration, and continuous learning • Diverse and inclusive workplace • Equal opportunity employer

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