
201 - 500 employees
Founded 2024
🤖 Artificial Intelligence
🔒 Cybersecurity
🏢 Enterprise
Artificial Intelligence • Cybersecurity • Enterprise
Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.
🔥 4 minutes ago
Where this job comes from
Posted on Gruve's careers page, not through a job board
First seen by Remote Rocketship 4 minutes ago

201 - 500 employees
Founded 2024
🤖 Artificial Intelligence
🔒 Cybersecurity
🏢 Enterprise
Artificial Intelligence • Cybersecurity • Enterprise
Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.
• Monitor server availability, infrastructure alerts and operational dashboards • Perform routine health checks for CPU, memory, disk space, filesystems and critical services • Conduct basic troubleshooting using Linux commands and approved runbooks • Validate alerts and log, categorize, prioritize and track incidents in the ITSM tool • Perform basic checks on processes, system logs, mount points, connectivity and scheduled jobs • Execute approved operational procedures and post-maintenance health checks • Escalate unresolved incidents to L2/L3 with relevant logs and troubleshooting details • Follow incident SLAs, escalation matrices and communication procedures • Maintain accurate ticket updates, shift handovers and operational documentation • Coordinate with global support teams to ensure uninterrupted 24x7 operations • Work in rotational shifts under a follow-the-sun model supporting global 24x7x365 operations across APAC, EMEA and NLAM
• 1-3 Years basic knowledge of RHEL, SUSE or Ubuntu Linux • Familiarity with commands such as df, du, free, top, ps, grep, tail and systemctl • Understanding of filesystems, processes, permissions, services and system logs • Basic knowledge of DNS, SSH and network connectivity • Exposure to monitoring tools and ServiceNow or equivalent ITSM platforms • Understanding of incident management, SLAs and escalation procedures • Basic Shell/Bash scripting knowledge • Linux Essentials or equivalent certification • Exposure to enterprise monitoring, backup and patching activities • Basic understanding of ITIL and global 24x7 operations
• Dynamic environment with strong customer and partner networks • Culture of innovation, collaboration, and continuous learning • Diverse and inclusive workplace • Equal opportunity employer
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