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L1 System Administrator, Windows, VMware, Cloud Operations

Job not on LinkedIn

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

⌨️ Systems Administrator

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Gruve's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Gruve

Gruve

201 - 500 employees

Founded 2024

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Artificial Intelligence • Cybersecurity • Enterprise

Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.

📋 Description

• Monitor Windows Server availability, alerts, resource utilization and critical services • Perform routine health checks covering CPU, memory, disk space, services and event logs • Conduct basic troubleshooting for server availability, service failures and connectivity issues • Log and escalate incidents related to Active Directory, DNS, DHCP and Windows services • Support post-patching and post-maintenance health checks using approved procedures • Monitor VMware ESXi, vCenter, virtual machine availability and infrastructure alerts • Perform basic checks on VM status, resource utilization, host connectivity and datastore capacity • Support routine VM health checks and escalate virtualization issues to L2 • Assist with scheduled maintenance validation and approved operational procedures • Monitor Azure/AWS virtual machines, resource health, availability and infrastructure alerts • Validate cloud monitoring alerts and perform initial troubleshooting using approved runbooks • Escalate cloud VM, access, networking and resource-related issues to L2/L3 teams • Create, categorize, prioritize and update incident tickets in ServiceNow or equivalent ITSM tools • Perform initial incident triage and follow documented troubleshooting procedures • Escalate unresolved and critical incidents within defined SLAs and escalation matrices • Support major incident communication, routine maintenance checks and backup status validation • Maintain shift handover notes, operational checklists and incident documentation • Coordinate with L2/L3, Network, Security, Storage/Backup and Application teams • Follow ITIL Incident, Change and Request Management processes and ensure continuous 24x7 operational coverage

🎯 Requirements

• 1–3 years of experience in IT infrastructure operations, Windows Server support, infrastructure monitoring or cloud operations • Basic knowledge of Windows Server and Windows operating system troubleshooting • Familiarity with Windows services, Event Viewer, Active Directory, DNS and DHCP fundamentals • Basic understanding of VMware, virtual machines, ESXi and vCenter • Fundamental knowledge of Azure or AWS, including virtual machines, monitoring and resource utilization • Familiarity with CPU, memory, disk space, connectivity checks and infrastructure alerts • Exposure to monitoring tools and ServiceNow or equivalent ITSM platforms • Understanding of incident management, SLA compliance and escalation procedures • Good communication, documentation and shift handover skills • Willingness to work in rotational shifts in a 24x7 production support environment • Basic PowerShell scripting knowledge • Microsoft Azure Fundamentals (AZ-900) or AWS Cloud Practitioner certification • Exposure to VMware monitoring and cloud dashboards • Basic knowledge of patching, backup, disaster recovery and infrastructure security • Familiarity with ITIL processes and enterprise monitoring tools

🏖️ Benefits

• Dynamic environment with strong customer and partner networks • Culture of innovation, collaboration, and continuous learning • Diverse and inclusive workplace • Equal opportunity employer

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