GSB Solutions
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
Help Desk Junior, Brasil, Bolivia y Costa Rica
Job not on LinkedIn
November 20
🗣️🇪🇸 Spanish Required
GSB Solutions
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
📋 Description
• Crear y actualizar la documentación de procesos. • Asignación, seguimiento y cierre de servicios de soporte técnico brindados a diferentes clientes de GSB Solutions. • Acceder al sistema de gestión de tickets, para la asignación de servicios. • Solicitar notificación al ingeniero en caso de que surja algún problema durante el servicio. • Registrar los servicios realizados en la base de datos correspondiente o sistemas de gestión de tickets.
🎯 Requirements
• Experiencia verificable, al menos seis meses de experiencia en IT o servicio al cliente. • Trabajador en equipo. • Responsable y organizado. • Iniciativa y proactividad. • Habilidades de gestión del tiempo y capacidad para priorizar el trabajo. • Atención a los detalles y habilidades de resolución de problemas. • Habilidades de comunicación escrita y verbal.
🏖️ Benefits
• Excelente ambiente de trabajo
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