GSB Solutions
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
SAP HCM Team Lead – Ongoing Support
Job not on LinkedIn
October 17
GSB Solutions
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
📋 Description
• Lead ongoing support for SAP HCM team • Manage 2nd level tickets and follow-up tasks • Create and document technical specifications and documentation • Execute unitary and regression testing based on business requirements • Provide support on payroll processes and orientation to business users • Collaborate with ABAP development team and manage HCM team tickets
🎯 Requirements
• SAP HCM Team Lead for Ongoing Support HCM Specialization Required with +10 years of Experience • At least 1-2 projects with HCM Ongoing support • SAP Certification required • University Engineering/Business Degree (no lawyers) • Payroll Mexico and LatinAmerican( Ecuador, Peru, Argentina, Colombia preferable) Countries Expertise or Knowledge • Responsible for 2nd level tickets support • Responsible for tickets management and follow up • Responsible for technical documentation of any changes/tickets/specifications • Analysis of business requirements, preparation of technical specs, execution of unitary and regression testing • Strong knowledge and support on payroll processes to give orientation to business users • Strong knowledge on payroll rules and schemas for analysis and construction of solutions • Work effectively with colleagues and business key users • Experience in managing multicultural and multidisciplinary teams • Ability to interact with multiple teams, colleagues and key business users • Service Now experience is a plus • Keeps contact with ABAP Development team • Knowledge and understanding ABAP, social security and taxes, users exists for solution analysis • Responsible for functional/technical HCM Team • Responsible to create reports in Excel, PPT in a weekly basis for managerial levels. • Responsible for HCM Team tickets tracking, follow up, update and documentation • Responsible for Business ticket detailed tracking matrix • Responsible to interact with all levels of organization for incidents resolution. • Strong Fluency in English
🏖️ Benefits
• 100% Remote • Monday - Friday ( office hours)
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