Windows Application Support Engineer

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GSB Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

📡 Telecommunications

🔒 Cybersecurity

Enterprise • Telecommunications • Cybersecurity

GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.

📋 Description

• Provide technical support for Windows-based applications in production environments. • Troubleshoot and resolve application, operating system, and infrastructure issues. • Develop and maintain PowerShell scripts to automate operational tasks. • Support Windows Server and Windows desktop environments. • Participate in desktop and application migration projects. • Validate application functionality after migrations or deployments. • Perform root cause analysis and document resolutions. • Coordinate with Project Managers, infrastructure teams, vendors, and business stakeholders. • Create and maintain technical documentation and operational procedures. • Escalate complex technical issues when necessary.

🎯 Requirements

• 3+ years of experience in Windows Application Support, Windows Administration, or a similar role. • Strong experience with PowerShell scripting. • Experience supporting Windows Server and/or Windows 10/11 environments. • Strong troubleshooting and analytical skills. • Experience supporting enterprise applications. • Excellent verbal and written communication skills. • Ability to work with multiple teams and stakeholders. • Basic project coordination or project management experience.

🏖️ Benefits

• Excelente beneficios superiores