Medical Billing, Claims Supervisor

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GT Independence

501 - 1000 employees

☁️ SaaS

👥 HR Tech

👥 B2C

SaaS • HR Tech • B2C

GT Independence is a company that enables people to self-direct their long-term care by helping them hire in-home or community-based caregivers and managing the administrative details such as payroll, taxes, and timesheets. They provide a mobile app (the GT App) to let caregivers track hours, submit timesheets, and get employer approvals, and they work with state Medicare/Medicaid self-direction programs to support participants. GT Independence positions itself as a technology-enabled service provider that simplifies fiscal management and helps individuals remain in their homes and communities.

📋 Description

• Be the point person for questions from your team members. • Coordinate answers with agencies and/or internal departments including Operations. • Sign off/approve credit memos and employee receivables. • Assist with administrative accounting procedures per Controller/CFO. • Audit team performance, monitor team metrics and manage claims process. • Train new employees and existing employees in department procedures and agency requirements. • Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist. • Prepare A/R reports for your team’s agencies to monitor unpaid claims. • Work with team members and agencies to collect outstanding payments. • Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues. • Attends trainings, conferences and staff meetings. • Participates in company continuous improvement processes. • Upholds company values and mission • Other duties as assigned

🎯 Requirements

• High School Diploma or GED required • Associate degree preferred • 2 years of experience relevant to the work performed • Experience with Microsoft Office products is necessary, specifically Microsoft Excel • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing • Experience in working on complex projects with critical thinking and problem solving • Excellent written and oral communication skills • Strong attention to detail • Able to work with numbers and apply basic math skills to daily tasks • Strong ability to lead and mentor multiple team members

🏖️ Benefits

• Flexible paid time off • Competitive wages & benefits • Meaningful opportunities for professional growth

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