
Enterprise • Consulting • Research
Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.
15 minutes ago

Enterprise • Consulting • Research
Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.
• Act as a mentor, content-provider and business advisor for the client members. • Must be a proficient coach for CTO's/ I&O leaders as well as participate in the following phases of the member lifecycle: service kick off, delivery, and renewal all focused on global organizations with significant scale and complexity. • Manage a portfolio of 25-30 clients, typically Infrastructure & Operations leaders reporting to CIOs, from global Fortune 500 organizations. • Deliver value through regular briefings, a mix of on-site and virtual workshops, roundtables, webinars and by attending relevant Gartner events, etc. • Collaborate with several internal Gartner teams to ensure value is delivered; these can include Sales teams, Analysts, Client Managers, and your peers across other EITL domains. • Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities. • This is a predominantly home-based role, where you will operate as an individual contributor managing your own desk and other administrative tasks; you will be delivering value to your client portfolio in a virtual manner.
• 15+ years of c-level and/or senior IT executive experience leading the Infrastructure & Operations domain within a Fortune 500 organization. • Preferably, additional experience successfully demonstrated consulting and coaching skills at the executive level. • In addition to I&O experience and skills, we're seeking AI, automation, product-oriented experience and leadership skills; For example: • AI: Has created, directed, and/or led efforts to implement and scale AI within I&O, for example, Machine Learning (ML), Chatbots, predictive analytics, etc. • Automation: Has created, directed, and/or led efforts to implement and scale automation such as Robotic Process Automation (RPA), service-catalogs with automated I&O product/service delivery/fulfillment, self-healing infrastructure, automated pipeline engineering, etc. • Modern technical skills and subject matter expertise such as: • infrastructure and Operations strategy and governance • Security and Risk - I&O focused • Cloud computing • DevOps • Cost optimization • Digital workplace • Product oriented/ product-centric I&O: Has created, directed, and/or led efforts to implement I&O operating models, organization designs, tooling, and business solutions that leverage automated, service catalog-driven, self-service IT solutions for applications/platform teams and employees. • Minimum bachelor’s degree required • Proven experience in defining and executing large-scale, strategic cloud adoption, governance, and operating model transformation.
• Competitive salary • Generous paid time off policy • Charity match program • Medical, Dental & Vision Plans • Parental Leave • Employee Assistance Program (EAP) • 401K and more!
Apply Now3 hours ago
General Manager leading and managing FSP programs for a key customer account in healthcare. Ensuring operational excellence, customer satisfaction, and regulatory compliance within Parexel's Biometric operations.
🇬🇧 United Kingdom – Remote
💰 Venture Round on 1990-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🇬🇧 UK Skilled Worker Visa Sponsor
Yesterday
PHC Operations Manager at IVC Evidensia focusing on operational excellence and membership growth for the Pet Health Club. Engage with teams and develop training for a customer-focused environment.
Yesterday
Senior Specialist driving global service operations strategies at Revvity. Focusing on optimising processes, improving efficiency, and enabling digital transformation across service functions.
Yesterday
Director of Central Operations at Newmedica specializing in operational systems and efficiency in healthcare services. Leading strategic initiatives for patient care and team development.
2 days ago
501 - 1000
Management Information Assistant supporting operational management information systems for the Aurora Group. Involves training users, ensuring data integrity, and collaborating with key stakeholders.