Long Term Disability Claims Case Manager

November 26

Apply Now
Logo of Guardian Life

Guardian Life

Finance • Insurance • Wellness

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

5001 - 10000 employees

Founded 1860

💸 Finance

🧘 Wellness

💰 Non Equity Assistance on 2016-08

📋 Description

• Making accurate decisions on assigned claims through proactive case management according to the plan provisions, state and federal guidelines, and established protocols • Consult with other team members, as well as, the Professional Resource Team to assist claimants with return to work efforts • Utilize problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions • Provide superior customer service to all internal and external customers • Partner with coworkers to broaden and enhance their knowledge of complex claim handling • Administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives) • Determine integrated income to ensure appropriate financial risk and accurate payments are made • Ensure all plan provisions are met through the duration of the claim • Consult with legal, investigative resources, and financial specialists • Perform and complete timely change in definition investigations • Partner with the Short Term Disability team on large group claims for early interventions

🎯 Requirements

• 4 year college degree preferred or equivalent work/education experience • Regulatory and Compliance experience a plus • Excellent written and verbal communication skills • Ability to exercise independent & sound judgment in decision making • Ability to analyze evidence for discrepancies • Ability to conduct research using multiple techniques • Excellent time management & organizational skills • Multitasking with the ability to manage continually changing priorities and ability to prioritize work based on customer service needs and departmental regulations • Self-motivated & able to work independently • Ability to work collaboratively with multiple professional disciplines and with diverse populations • Basic computer skills & knowledge, including Microsoft office • Understanding of medical terminology and medical conditions helpful

🏖️ Benefits

• contemporary, supportive, flexible, and inclusive benefits and resources • skill-building • leadership development • philanthropic opportunities

Apply Now

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