
1001 - 5000 employees
Founded 1984
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.
🕒 August 6
🗣️🇯🇵 Japanese Required
Where this job comes from
Posted on ComPsych's careers page ↗, not through a job board
First seen by Remote Rocketship August 6
Still open on ComPsych's site. Checked 4 hours ago.

1001 - 5000 employees
Founded 1984
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.
• Provide telephone and chat-based support through in-depth clinical assessments. • Refer clients to therapists, counselors, and relevant wellness resources. • Conduct client assessments and apply coaching methodologies to develop personalized health and wellness strategies. • Adhere to departmental protocols, industry best practices, and client-specific requirements. • Provide culturally competent, inclusive, and respectful services to diverse individuals. • Use sound judgment, critical thinking, and problem-solving to resolve concerns and facilitate appropriate support. • Explain available resources, eligibility criteria, and program services to clients. • Maintain accurate, comprehensive, and current records of all client interactions in the internal database. • Stay informed about behavioral health trends, resources, and best practices. • Collaborate with internal and external stakeholders to ensure continuity of care and alignment with client expectations. • Adhere to medical confidentiality and applicable data protection regulations, including GDPR, PDPA, and PIPEDA. • Perform other duties as assigned.
• A Master’s degree or an equivalent graduate degree in Psychology, Social Work, Behavioral Health, or a related behavioral health field, issued by a recognized institution, is required. • Bachelor’s degree combined with relevant post-graduate experience may be considered equivalent where applicable regulatory frameworks recognize it as the standard entry-level qualification. • Meet all education and experience requirements for professional practice eligibility and/or licensure or registration where legally required. • Eligibility for professional practice and/or registration in the country of residence. • Proficiency in the Microsoft Office Suite and client information systems. • Professional bilingual proficiency in English and Japanese required. • Recognized credentials or certifications in health or wellness coaching are preferred. • Work experience in multicultural or international environments is preferred. • Ability to provide client-centered support with empathy, active listening, and coaching skills. • Sound clinical judgment and ability to manage high-risk or crisis situations. • Excellent communication skills and strong service orientation. • Critical thinking and effective multitasking in fast-paced environments. • High professionalism, integrity, and cultural sensitivity. • Ability to handle sensitive information discreetly and maintain confidentiality. • Stable, reliable high-speed internet connection and distraction-free workspace. • Ability to appear on camera during training, meetings, and/or work-related events. • Ability to sit or stand at a desk for extended periods while working on a computer.
• Statutory paid leave and public holidays • Employer-sponsored health and social insurance contributions (where applicable) • Employee wellbeing programs • Access to Employee Assistance Programs (EAP) • Inclusive and accessible recruitment process with accommodations available
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