Microsoft Dynamics CRM Lead

🕒 May 29

🌽 Illinois, Virginia – Remote

🌽 Illinois – Remote ⚔️ Virginia – Remote

💵 $102k - $170k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

💰 Grant on 2023-02

Consulting • Digital Services • Public Sector

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Design, develop, and maintain Dynamics 365 Customer Engagement solutions, including Sales and Marketing (Customer Insights) modules. • Build enterprise-grade Power Platform solutions using: • Model-Driven Apps • Power Apps Component Framework (PCF) controls • Power Automate cloud and desktop flows • Develop backend services and integrations using: • C# (.NET) plugins, custom workflow activities, and Azure Functions • Azure Logic Apps for orchestration and enterprise integration patterns • REST/SOAP APIs and external system integrations • Implement secure, scalable Azure and external integrations, including authentication, data transformation, and monitoring. • Produce end-to-end solution architecture covering Dynamics 365, Power Platform, Azure, and external systems. • Own and manage end-to-end deployment processes for Dynamics CRM solutions using Azure DevOps pipelines, including build automation, environment promotion, release governance, and CI/CD best practices to ensure reliable and scalable delivery across environments. • Author and review technical architecture diagrams, solution topologies, and integration patterns aligned with Microsoft best practices. • Perform impact analysis and effort estimation for new features, enhancements, and production support requests. • Participate in full lifecycle implementations including requirements analysis, design, build, testing, deployment, and post-go-live support. • Evaluate technical tradeoffs and document non-functional impacts (security, performance, scalability, maintainability). • Ensure designs align with SaaS / PaaS best practices and Microsoft reference architectures. • Monitor, troubleshoot, and resolve batch jobs, integrations, plugins, and async operations within Dynamics 365 environments. • Collaborate with architects, IT, and internal stakeholders to deliver functionality using an agile methodology. • Guide developers through SDLC process including code reviews, mentoring, and technical direction. • Prepare and deliver technical walkthroughs and solution overviews to technical and executive stakeholders. • Stays current with technology advances and industry best practices to ensure Guidehouse solutions remain modern and relevant.

🎯 Requirements

• Minimum SIX (6) years hands-on experience as a lead focused on Dynamics 365 Customer Engagement, specifically Sales and Customer Insights. • Dynamics 365 CRM (Sales and Marketing/Customer Insights) • Power Apps (Model-Driven) • Power Automate (cloud flows, approvals, integrations) • PCF Controls • Power FX • Dataverse data modeling, security roles, business rules, and solution packaging • Experience working with complex security frameworks with Dataverse. • Experience designing and implementing Microsoft provided and custom agents in support of Dynamics 365 applications. • Experience with responsive UX design aligned and Microsoft Fluent UI standards. • Experience with client-side customizations including: • JavaScript and TypeScript for Dynamics client-side customization • HTML / CSS for custom UI components and portal extensions • Strong working knowledge of relational databases and enterprise integration patterns. • Experience with Backend, Data & Integration • C# (.NET / .NET Core) development for plugins, custom workflow activities, and Azure services • Azure Function Apps and Azure Logic Apps • REST APIs, web services, and external system integrations • SQL, FetchXML, querying and performance optimization • Integration monitoring, error handling, and retry patterns • Experience leading and mentoring junior developers and code reviewing work. • Proven experience delivering full lifecycle Dynamics 365 implementations with managed solutions. • Experience working within SDLC methodologies, including requirements, design, development, testing, and deployment. • Experience collaborating with business stakeholders and technical teams. • Excellent communication and collaboration skills. • Ability to work in a hybrid delivery environment. • US Citizenship required.

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend