Care Manager, Clinical - LPN

🔥 20 hours ago

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Logo of Guideway Care

Guideway Care

201 - 500 employees

Founded 2017

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

Guideway Care is a healthcare-focused enterprise that provides an evidence-based patient activation platform combining AI-driven orchestration and trained human Patient Activation Agents. Using its proprietary Motivational Patient Guidance (MPG) framework, Guideway guides patients through access, referrals, care transitions, and chronic disease management to improve adherence, reduce avoidable utilization, and boost satisfaction and financial outcomes for hospitals, health systems, payors/ACOs, FQHCs, and medical device providers. The company emphasizes measurable clinical and financial impact—fewer readmissions, higher appointment adherence, improved HCAHPS scores, and strong ROI—while addressing social determinants of health and operational barriers.

📋 Description

• The LPN Care Manager supports patients through telephonic outreach, care coordination, and ongoing health education • Responsibilities include monitoring care plans, scheduling appointments, reviewing medical records, documenting in EHRs, and facilitating access to medical services • Manage and support patients’ healthcare needs via telephonic outreach • Conduct and document visits by using several technology platforms and EHRs • Monitors adherence to care plans, evaluates effectiveness, monitors patient progress in a timely manner, and facilitates changes as needed • Facilitates patient access to appropriate medical and specialty providers • Educates patients and family/caregiver(s) about relevant community resources • Coordinates continuity of patient care with external healthcare organizations and facilities including from the primary care provider to a specialty care provider • Supports patient self-management of disease and behavior modification interventions • Provides patient health counseling, education and instruction • Any other duties necessary to drive our values, fulfill our mission, and abide by our company values

🎯 Requirements

• New York LPN licensure is required • Compact LPN (Desired) • Maintaining a License is an ongoing requirement of this role • Minimum of 2-years work experience in a healthcare setting involving patients with complex chronic disease states preferred • Chronic Care Management experience preferred • Proficiency with a personal computer • Technical and analytical skill set • Excellent communication, organizational, and interpersonal skills are necessary • Experience with Microsoft Excel preferred

🏖️ Benefits

• Medical Insurance • Vision Insurance • Dental Insurance • Flexible Spending Account (FSA) • Company paid short- and long-term disability • Employee Assistance Program • Life Insurance • Accident insurance • Other voluntary benefit programs for employees and their eligible dependents • 401(k) retirement plan with a company match

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