
Healthcare Insurance • Government • Enterprise
GuideWell Source is a company within the GuideWell Family that focuses on accelerating innovative health solutions to market, transforming and reshaping the health industry. It specializes in healthcare delivery, providing new models and superior outcomes for patients. The company emphasizes consumerism in healthcare, engaging clients in meaningful ways. GuideWell Source offers healthcare insurance, protecting employers and consumers with coverage plans and services. The company also provides administrative and claims processing services for state and federal Medicare and Medicaid programs, establishing itself as a trusted business partner in the healthcare sector with a focus on operational excellence.
November 18
🤠Texas – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
đź“‹ Claims Specialist
🚫👨‍🎓 No degree required
🦅 H1B Visa Sponsor

Healthcare Insurance • Government • Enterprise
GuideWell Source is a company within the GuideWell Family that focuses on accelerating innovative health solutions to market, transforming and reshaping the health industry. It specializes in healthcare delivery, providing new models and superior outcomes for patients. The company emphasizes consumerism in healthcare, engaging clients in meaningful ways. GuideWell Source offers healthcare insurance, protecting employers and consumers with coverage plans and services. The company also provides administrative and claims processing services for state and federal Medicare and Medicaid programs, establishing itself as a trusted business partner in the healthcare sector with a focus on operational excellence.
• Day-to-day processing of claims for accounts: • Responsible for processing of claims (medical, dental, vision, and mental health claims) • Claims processing and adjudication. • Claims research where applicable. • Reviews and processes insurance to verify medical necessities and coverage under policy guidelines (clinical edit logic). • Incumbents are expected to meet and/or exceed qualitative and quantitative production standards. • Investigation and overpayment administration: • Facilitate claims investigation, negotiate settlements, interpret medical records, respond to Department of Insurance complaints, and authorize payment to claimants and providers. • Overpayment reviews and recovery of claims overpayment; corrected financial histories of patients and service providers to ensure accurate records. • Utilize systems to track complaints and resolutions. • Other responsibilities include resolving claims appeals, researching benefits, verifying correct plan loading.
• 2+ years related work experience. • Claims examiner/adjudication experience on a computerized claims payment system in the healthcare industry. • High school diploma or GED • Knowledge of CPT and ICD-9 coding required. • Knowledge of COBRA, HIPAA, pre-existing conditions, and coordination of benefits required. • Must possess proven judgment, decision-making skills and the ability to analyze. • Ability to learn quickly and multitask. • Proficiency in maintaining good rapport with physicians, healthcare facilities, clients and providers. • Concise written and verbal communication skills required, including the ability to handle conflict. • Proficiency using Microsoft Windows and Word, Excel and customized programs for medical CPT coding. • Review of multiple surgical procedures and establishment of reasonable and customary fees.
• Medical, dental, vision, life and global travel health insurance • Income protection benefits: life insurance, Short- and long-term disability programs • Leave programs to support personal circumstances. • Retirement Savings Plan includes employer contribution and employer match • Paid time off, volunteer time off, and 11 holidays • Additional voluntary benefits available and a comprehensive wellness program
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