Product Manager – AI Channel Solutions

Job not on LinkedIn

🕒 2 days ago

🇺🇸 United States – Remote

💵 $100.4k - $163.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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GuideWell Source

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🏛️ Government

🏢 Enterprise

Healthcare Insurance • Government • Enterprise

GuideWell Source is a company within the GuideWell Family that focuses on accelerating innovative health solutions to market, transforming and reshaping the health industry. It specializes in healthcare delivery, providing new models and superior outcomes for patients. The company emphasizes consumerism in healthcare, engaging clients in meaningful ways. GuideWell Source offers healthcare insurance, protecting employers and consumers with coverage plans and services. The company also provides administrative and claims processing services for state and federal Medicare and Medicaid programs, establishing itself as a trusted business partner in the healthcare sector with a focus on operational excellence.

📋 Description

• Plan and oversee large-scale transformation initiatives, including the definition, design, development, implementation, and integration of people, processes, and technology that lead to measurable experience and administrative cost outcomes. • Gather business insights and assess impacts to build a product strategy for AI Chatbots and Agent AI, including product vision, high-level functionality, and business case creation. • Prioritize and maintain the product backlog in alignment with product vision and strategy. • Serve as the lead, partnering closely with Executive Sponsors, Business Leads, segment leadership, and IT partners; act as a thought leader on applying user experience (UX) and AI-driven solutions to business problems. • Lead experience metric definition to translate user expectations into KPIs and operational metrics for products. • Lead cost/benefit assessments to define potential financial, business, and industry impacts of initiatives. • Manage risk by establishing project management processes (status reporting, dependency tracking, steering updates). • Guide initiatives through governance, steering, and formal gate processes. • Mentor junior team members and contribute to the maturity of the product management discipline.

🎯 Requirements

• 6+ years related work experience • Related Bachelor’s degree or equivalent work experience • Understanding of AI concepts and cloud platforms • Develops and communicates a clear product roadmap • Determines scope and creates features • Prioritizes features against the roadmap • Experienced managing product roadmaps end-to-end • Builds and manages cross-functional teams • Communicates effectively with stakeholders • Comfortable having difficult conversations and proactively resolving issues • Proven experience adapting to changing priorities and scope • Pivots quickly with minimal information • Manages high-pressure situations • Experienced with high-visibility projects • Maintains composure under stress

🏖️ Benefits

• Medical, dental, vision, life and global travel health insurance; • Income protection benefits: life insurance, short- and long-term disability programs; • Leave programs to support personal circumstances; • Retirement Savings Plan including employer match; • Paid time off, volunteer time off, 10 holidays and 2 well-being days; • Additional voluntary benefits available; • A comprehensive wellness program