Business Operations Project Manager

Job not on LinkedIn

14 hours ago

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Logo of Guidewire Software

Guidewire Software

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

1001 - 5000 employees

Founded 2001

💰 $750k Series C on 2008-03

📋 Description

• Lead and execute key customer feedback forums and executive meetings, ensuring meaningful outcomes and follow-through on customer feedback • Coordinate Customer and System Integrator tours and visits to drive deeper partnership engagement • Support planning and delivery of Executive Symposiums, Customer Connections, and GIFs to enhance strategic alignment and customer advocacy • Develop and manage Quarterly All-Hands content and messaging to ensure alignment • Oversee internal recognition programs and partner with the CCSO for key communications • Manage strategic priorities, special projects, and support event planning and logistics.

🎯 Requirements

• 5+ years of professional experience in Customer Success, Business Operations, or Program Management roles within a SaaS or technology organization • Proven ability to lead cross-functional initiatives and drive results through influence rather than authority • Strong executive communication and storytelling skills — able to translate complex ideas into compelling narratives • Excellent organizational skills, with a demonstrated ability to manage multiple programs and priorities simultaneously • Experience managing executive forums, customer advisory boards, or internal communications programs preferred • Demonstrated success in employee engagement, event planning, or culture-building initiatives.

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Company sponsored retirement plan

Apply Now

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