Engagement Manager, DACH – German Speaking

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November 27

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Guidewire Software

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Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

1001 - 5000 employees

Founded 2001

💰 $750k Series C on 2008-03

📋 Description

• Act as the primary point of contact for customers throughout their use of Guidewire’s products • Support customer teams in aligning their implementations with best practices and business objectives • Monitor project progress, identify and escalate risks, and guide customers through key delivery milestones • Build trusted relationships with customer stakeholders across claims, policy, billing, underwriting, and operations • Collaborate with customer leadership and internal teams to co-develop roadmaps that support long-term goals • Facilitate strategic discussions to align Guidewire capabilities with customer business priorities • Partner with internal teams — Product, Sales, Cloud Operations, and Support — to ensure coordinated execution • Relay customer feedback to internal teams to influence product enhancements and service improvements

🎯 Requirements

• Fluent written and spoken German is required • Deep insurance expertise with in-depth knowledge of at least one market within the DACH region • Experience in customer-facing roles within software delivery, consulting, or transformation programs • Background in the P&C insurance industry — experience with claims, underwriting, policy, or billing processes • Strong communication skills, comfortable engaging with senior business and IT stakeholders • Experience managing multiple customer accounts or concurrent workstreams • Familiarity with enterprise software implementation lifecycles and digital transformation programs • Formal training or certifications in project management or change management

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events