Gypsy Collective
11 - 50 employees
Founded 2020
🎯 Recruiter
🏪 Marketplace
📣 Marketing
Recruitment • Marketplace • Marketing
Gypsy Collective is a roaming talent and partnerships collective that connects independent digital and performance-focused talent with brands and companies across 20+ markets. They position themselves as a performance-first partner that builds digital teams, facilitates brand partnerships, and runs events to create real-world connections and market access. Born to close the gap between businesses and the people who scale them, Gypsy emphasizes speed, partnership, and outcomes over volume, and has operated consistently for five years.
Contact Center Operator
🔥 8 minutes ago
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Gypsy Collective
11 - 50 employees
Founded 2020
🎯 Recruiter
🏪 Marketplace
📣 Marketing
Recruitment • Marketplace • Marketing
Gypsy Collective is a roaming talent and partnerships collective that connects independent digital and performance-focused talent with brands and companies across 20+ markets. They position themselves as a performance-first partner that builds digital teams, facilitates brand partnerships, and runs events to create real-world connections and market access. Born to close the gap between businesses and the people who scale them, Gypsy emphasizes speed, partnership, and outcomes over volume, and has operated consistently for five years.
📋 Description
• Making outgoing calls according to assigned tasks and scripts; • Informing players about available bonuses, promotions, and special offers; • Assisting players with failed payments and basic account-related issues; • Handling first-line customer requests and providing timely support; • Maintaining daily reports on call results and activities in the required format; • Participating in daily team meetings and discussing call performance metrics; • Ensuring a friendly, professional, and helpful communication style in every interaction; • Escalating more complex cases to relevant teams when needed.
🎯 Requirements
• Excellent spoken English (C1/C2) - you feel confident on calls; • Strong communication skills and active listening; • You’re comfortable talking to new people and keeping conversations engaging; • Customer-oriented mindset and positive attitude; • Previous experience in a call center or customer support is a plus, but not required; • Extroverted personality - you get energy from communication; • Ability to follow scripts while staying natural and flexible in conversation.
🏖️ Benefits
• 💸 **Flexible payment options:** choose the method that works best for you. • 🧾 **Tax assistance included: **we handle part of your taxes and provide guidance on the local setup. • 🎁 **Financial perks:** Bonuses for holidays, B-day, work milestones and more - just to show we care. • 📈 **Learn & grow: **We cover courses and certifications — and offer real opportunities to grow your career with us. • 🥐 **Benefit Сafeteria:** Choose what suits you — sports, language courses, therapy sessions, and more. • 🎉 **Stay connected: **From team-building events to industry conferences — we bring people together online, offline, and on stage. • 💻 **Modern Equipment:** We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
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