Quality Assurance Analyst

🔥 15 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $29 - $44 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards • Create clearly documented defect reports that enable problems to be recreated, along with suitable workarounds • Construct complete and thorough manual test cases based on test design and thorough knowledge of the product and its environment • Consistently ensure high-quality through manual test cases that fully exercise product functionality, but consume minimal resources • Effectively use test automation where appropriate and available to increase the thoroughness of testing • Execute end-to-end functional tests and utilize automated tests developed by others to exercise the system • Offer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues • Create work plans for own deliverables and clearly documented personal goals, plans, designs, and results and communicate to both technical and non-technical audiences • Contribute to end-to-end product testing strategy, focusing on the customer experience

🎯 Requirements

• High school diploma or equivalent • Detail-oriented and process-driven approach • Excellent collaboration, problem-solving, and cross-team communication skills • Experience in quality assurance, business analysis, software testing, or technical support • Hands-on experience with representative technologies • Knowledge of all phases of the software development life cycle • Knowledge of software/hardware testing fundamentals including the concepts of both positive and negative testing • Self-sufficient and self-starter mindset with the ability to prioritize work efficiently • Strong research skills

🏖️ Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (virtual) fitness center programs • Associate discount program • Automatically enrolled in Business Travel Accident Insurance • Receive Associate Tax Prep benefit