H1
Healthcare Insurance • Artificial Intelligence • Biotechnology
H1 is a global healthcare intelligence company that connects life sciences, payors, providers, and patients to AI-enabled data analytics and groundbreaking research to advance medicine. It provides enterprise solutions like HCP Universe, Trial Landscape, and Precise, helping healthcare professionals to access accurate and comprehensive data for clinical trials, scientific research, and medical affairs. H1 empowers medical missions and humanitarian work through H1 Connect and enhances diversity and inclusion in clinical trials by providing insights to improve patient diversity and site performance. The company plays a key role in enabling access to healthcare information and evidence-based medicine globally.
Senior Salesforce Administrator
Job not on LinkedIn
October 10
H1
Healthcare Insurance • Artificial Intelligence • Biotechnology
H1 is a global healthcare intelligence company that connects life sciences, payors, providers, and patients to AI-enabled data analytics and groundbreaking research to advance medicine. It provides enterprise solutions like HCP Universe, Trial Landscape, and Precise, helping healthcare professionals to access accurate and comprehensive data for clinical trials, scientific research, and medical affairs. H1 empowers medical missions and humanitarian work through H1 Connect and enhances diversity and inclusion in clinical trials by providing insights to improve patient diversity and site performance. The company plays a key role in enabling access to healthcare information and evidence-based medicine globally.
📋 Description
• Serve as the primary administrator and technical point of contact for Salesforce • Ensure system reliability, data integrity, security, best practices, and user adoption across global Sales and Customer Success teams • Drive process improvements in Salesforce and other connected applications • Design, configure, and maintain Salesforce objects, fields, flows, validations, and page layouts • Design scalable Sales and Customer Success technical workflows based on business requirements • Develop standard operating procedures for regular data audits, record deduplication, and validation processes • Maintain dashboards and reports to provide actionable insights • Implement and manage integrations with key tools • Lead platform enhancements, new feature rollouts, and release testing • Work with end users to troubleshoot any issues related to Salesforce
🎯 Requirements
• 5+ years of Salesforce Administration experience, preferably in B2B SaaS and/or Consulting, Life Sciences, or Healthcare industries • Salesforce Platform Administrator I certification (201) required • Salesforce Platform Administrator II certification (211) highly preferred • Salesforce Platform App Builder certification highly preferred • Experience with Salesforce integrations and AppExchange tools • Strong proficiency with Excel/Google Sheets, including pivot tables, complex formulas (e.g., nested logic, array formulas) • Strong communication skills to support global end-users and stakeholders • Based in India, with flexibility to collaborate across global time zones
🏖️ Benefits
• Full suite of health insurance options, in addition to generous paid time off • Pre-planned company-wide wellness holidays • Retirement options • Health & charitable donation stipends • Impactful Business Resource Groups • Flexible work hours & the opportunity to work from anywhere • The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe
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