Claims Associate – Roofing, Property Claims

Job not on LinkedIn

🔥 12 hours ago

🇬🇪 Georgia – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hancock Claims Consultants

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Hancock Claims Consultants is a service provider specializing in claims resolution and property inspections, particularly in the aftermath of natural disasters like tornadoes. With a nationwide network of certified inspectors, estimators, and contractors, they assist insurance companies and policyholders in promptly addressing claims through efficient and transparent processes. Their services range from emergency inspections to full restoration support, leveraging technology to streamline claims management and improve customer experiences for property holders.

📋 Description

• Receive and dispatch new inspection assignments • Assist with claim intake and enter assignments into the dispatch system • Schedule inspections with policyholders • Coordinate with field inspectors, vendors, and internal teams • Maintain accurate claim notes and documentation • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion • Ensure claims are handled accurately and efficiently while meeting service level expectations • Provide professional, empathetic customer service to policyholders and business partners • Support day-to-day handling of residential and commercial property claims • Handle approximately 10–15 claims per hour during CAT events • Work variable shifts during active CAT events, potentially from 7:00 AM to 10:00 PM local time, seven days a week

🎯 Requirements

• 1–3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role • Strong communication and organizational skills • Detail-oriented with the ability to prioritize and manage multiple tasks • Comfortable working in multiple software systems simultaneously • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams) • Ability to work independently in a remote environment • Understanding of property insurance claim workflows preferred • Basic knowledge of residential roofing and construction terminology preferred • Ability to read repair estimates preferred • Excellent time management and problem-solving skills preferred • Customer-focused with a professional and empathetic communication style preferred • Ability to adapt quickly in a fast-paced CAT environment preferred • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software preferred • Reliable internet connection • Windows (Microsoft) laptop or desktop computer

🏖️ Benefits

• Remote work arrangement • Flexible schedule during CAT events based on availability • Opportunity to work on catastrophe (CAT) events • Reliable internet connection and Windows (Microsoft) computer requirements for remote work