GTM Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

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Handshake

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Handshake is a platform that connects students with potential employers and career centers, offering tools to streamline the recruiting process for its users. It provides features such as job postings, talent engagement suites, and event management for both virtual and in-person recruiting events. Handshake is widely used by Fortune 100 companies and offers integrations with existing automated tracking systems. It aims to build early career networks and supports a diverse range of Gen Z talent with a focus on improving hiring outcomes through proprietary data and advanced recruiting strategies.

📋 Description

• Partner with Sales and Customer Success to support retention and growth goals through data strategy, operational process design, and reporting • Serve as a primary business partner for cross-functional teams by proactively identifying and addressing process, systems, tooling, and data gaps • Own and improve the quality, completeness, and integrity of data across Salesforce and other GTM systems • Act as a key Salesforce business owner for the EDU GTM organization • Lead continuous improvement efforts across existing workflows while helping design and implement new processes • Work closely with cross-functional stakeholders to define long-term roadmaps that improve business processes and system workflows • Translate business needs into scalable operational and technical solutions • Build and maintain reporting, dashboards, and analytical models that help identify business trends • Support core EDU Operations responsibilities, including help desk request ownership and partnership with Finance and FP&A on monthly booking closes • Drive alignment across stakeholders by communicating clearly, surfacing risks early, and escalating blockers as needed • Build strong, trusted relationships across the EDU GTM organization and broader cross-functional teams

🎯 Requirements

• Bachelor’s degree in an analytical field such as Business, Economics, Finance, Mathematics, Statistics, or a related discipline • 3+ years of experience in a highly analytical or operations-focused role • Strong Salesforce experience, including hands-on work with reports and dashboards • Experience serving as a business-facing Salesforce owner or administrator • Experience administering or supporting GTM systems and integrations such as Salesforce, Gainsight, MixMax, or similar tools • Strong experience supporting GTM teams through process improvement, systems management, reporting, and cross-functional project execution • Advanced proficiency in Excel, experience in BI and reporting tools such as Looker, Tableau, Hex, or similar platforms considered a plus • Working knowledge of SQL is a plus • Experience with business analysis, including gathering requirements, documenting current and future state, managing change • Ability to independently manage complex analytical and operational work with accuracy and attention to detail • Strong written and verbal communication skills.

🏖️ Benefits

• Equity in a fast-growing company • 401(k) match, competitive compensation, financial coaching • Paid parental leave, fertility benefits, parental coaching • Medical, dental, and vision, mental health support, wellness stipend • Learning stipend, ongoing development • Internet, commuting, and free lunch/gym in our SF office • Flexible PTO, 15 holidays + 2 flex days • Team outings & referral bonuses