Invoicing Manager

🔥 12 hours ago

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Harbor IT

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1995

🔒 Cybersecurity

🤝 B2B

💰 $37M Series C on 2005-04

Cybersecurity • B2B

Harbor IT is a cyber-first managed services provider that delivers integrated IT, cybersecurity, and cloud services to organizations operating in complex, mission-critical, and regulated environments. They provide managed cybersecurity (including MDR), security awareness training, cyber governance and risk due diligence, managed IT helpdesk, server and network management, and managed cloud and infrastructure services. Harbor IT focuses on clients such as private equity-backed companies, healthcare & life sciences, critical infrastructure, and regulated professional services, emphasizing security, uptime, and enterprise value.

📋 Description

• Oversee the full billing cycle for recurring, project-based, and hardware-as-a-service revenue streams. • Ensure invoices are accurate, compliant with contract terms, and issued within defined SLAs. • Partner with Sales Ops and Service Delivery to validate billable milestones, contract renewals, and change orders. • Maintain master data integrity for billing schedules, rates, and customer information. • Review and approve complex or high-value invoices. • Establish, document, and continuously improve standard operating procedures for invoicing. • Ensure consistency across billing systems (e.g., NetSuite, ConnectWise, VersaPay, etc.). • Collaborate with the Controller and Finance team to ensure alignment with GAAP revenue recognition policies (ASC 606). • Support external and internal audits by providing invoice documentation and reconciliations. • Manage month-end billing cutoffs to align with financial close timelines. • Drive automation and efficiency in the invoicing process through better use of ERP and billing tools. • Identify and implement improvements in billing workflow, approvals, and recurring revenue setup. • Collaborate with IT and Finance Systems teams to improve data flow between PSA, CRM, and ERP platforms. • Support system upgrades, testing, and implementation of new billing functionalities. • Partner with Sales Operations to ensure contracts and orders are set up correctly at inception. • Work with Service Delivery and Project Management to track completion milestones and billing triggers. • Collaborate with Accounts Receivable to support timely collections and resolve customer billing disputes. • Coordinate with Finance to align invoicing data with financial forecasts and reporting. • Lead and develop a team of billing specialists or coordinators. • Set clear expectations for accuracy, timeliness, and accountability. • Foster a customer-first culture while maintaining operational discipline. • Providing training and development to improve team capabilities and process understanding.

🎯 Requirements

• 5+ years of experience of Invoicing in an MSP environment. • Bachelor’s degree in accounting • Accounting Software proficiency- like NetSuite • MSP Software proficiency- like ConnectWise • Account Reconciliation of all Revenue and related accounts • Microsoft platform- Excel, Word, Teams etc. • Managerial experience- will manage team of 2

🏖️ Benefits

• Competitive salary • Comprehensive health benefits • Unlimited paid time off • Opportunities for professional growth and development • Collaborative and supportive team environment