Scheduling Analyst

🕒 5 days ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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HarmonyCares

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

⚕️ Healthcare Insurance

💰 Venture Round on 2021-11

Healthcare Insurance • Home Health • Hospice Care

HarmonyCares is a leading provider of comprehensive, home-based healthcare services across 15 states in the U. S. The company specializes in in-home physician care, skilled nursing, therapy, and hospice care for patients, particularly those with Medicare and complex medical conditions. HarmonyCares aims to offer dignified, patient-centered care, allowing individuals to maintain their health and independence in the comfort of their own homes.

📋 Description

• Develop and maintain provider schedules to meet patient needs. • Manage provider census through proactive census risk management. • Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process. • Collaborate with local leadership to maximize scheduling system and ensure patient requests are communicated. • Maintain relationships and effectively communicate HarmonyCares services with patients and family members. • Place and receive phone calls to facilitate effective scheduling function. • Escalate scheduling concerns, and issues, both internally and externally • Adhere to patient confidentiality policies and procedures. • Attend required meetings and in-services. • Collaborate with manager, teammates, and other HarmonyCares employees. • Perform other duties as required.

🎯 Requirements

• 2+ years college, and/or equivalent experience • 2 years of healthcare or customer service experience required • Strong analytical and critical thinking skills • Moves quickly to solve complex, real-time issues • Possesses excellent written and verbal communication skills. • Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency. • Intermediate computer skill set level with a strong foundation and working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)

🏖️ Benefits

• Health, Dental, Vision, Disability & Life Insurance, and much more • 401K Retirement Plan (with company match) • Tuition, Professional License and Certification Reimbursement • Paid Time Off, Holidays and Volunteer Time • Paid Orientation and Training • Day Time Hours (no holidays/weekends) • Great Place to Work Certified