National Accounts Inside Sales

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Harrington Process Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

🏭 Manufacturing

🍽️ Food & Beverage

B2B • Manufacturing • Food & Beverage

Harrington Process Solutions is a value-added distribution and supply‑chain company that provides mission‑critical flow‑control products, services and technical support. Harrington supplies piping, valves and actuators, filtration and separation systems, pumps and pump repair, tanks and instrumentation, custom plastic fabrication and related installation tools and services. The company combines a nationwide distribution footprint and 24/7 local support to serve OEMs, contractors, EPCs and end users across industries such as water treatment, semiconductor, data centers, life sciences, food & beverage and chemical processing.

📋 Description

• Serve as the primary point of contact for customers within your assigned national account portfolio. • Build relationships by understanding customer needs, offering product recommendations, and ensuring timely and accurate order processing. • Provide technical support and product information using company tools and resources. • Prepare and respond to customer requests for quotes, pricing, and availability — gathering data from suppliers, order entry systems, and internal teams. • Review large or complex quotes with the Outside Sales team and Director of Marketing when thresholds are exceeded. • Coordinate with warehouse and logistics personnel to ensure on-time, cost-effective delivery of customer orders. • Manage returns, credits, and supplier claims in accordance with company policy. • Conduct outbound sales calls using National Account “no sale” reports to generate additional business. • Maintain accurate customer and pricing records in CRM and ERP systems. • Partner with Credit/Collections teams to resolve customer account issues and ensure smooth billing and payment processes.

🎯 Requirements

• Proven experience in inside sales or account management, preferably within industrial distribution, pool systems, or fluid handling industries. • Strong communication and relationship-building skills. • Detail-oriented with solid organizational and follow-up abilities. • Ability to work effectively in a fast-paced, collaborative environment. • Proficiency in ERP systems and Microsoft Office (Excel, Outlook, Word); experience with CRM tools preferred. • A customer-first mindset — focused on responsiveness, accuracy, and partnership.