Customer Business Manager

November 14

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🚗 Michigan – Remote

Although this job is listed in Michigan, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Hartz Mountain Corporation

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🐾 For more than 95 years, Hartz has been solely focused on providing pet care products that give pets the Unconditional Love that they give us.

201 - 500 employees

📋 Description

• Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement. • Develop, monitor, and continually revise assigned accounts’ annual business plans. • Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts’ category/replenishment teams. • Use data to update and adjust the customer business plan • Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories. • Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position. • Forecast customer events as required. • Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings. • Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. • Develop and implement strategies and programs aimed at generating profitable and incremental sales. • Understand and convey account strategies and goals to the internal Hartz team. • Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings. • Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.

🎯 Requirements

• Bachelor’s Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on Publix or Meijer headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus • Customer Specific Systems Proficiency: Proficient use of Publix and/or Meijer systems and all included vendor apps and reports to create and track metrics expected by customer scorecards. Includes: Publix Specific: Publix Business Connection Meijer Specific: Meijer Vendor Net, Product Information Management (PIM), Vendor Agreement Management Systems (VAMS), MicroStrategy Reporting • Communication Skills: Excellent communication skills (verbal and written) with proven negotiation skills, coupled with the demonstrated ability to finalize business, and expand the current account list • Sales & Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch • Software Proficiency: Proficiency with Microsoft Office Suite Programs • Business Travel: Willingness and ability to travel as needed (25%)

🏖️ Benefits

• Remote Work Schedule: Work remotely from your home office. • Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting. • Generous Paid Time Off: Enjoy up to 34 paid days off annually. • Paid Leaves: Parental leave, Bereavement leave, and Military leave. • Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance. • Tuition Reimbursement & Career Growth: Access to tuition reimbursement and other learning and development opportunities.