Havenly
B2C • eCommerce • Retail
Havenly is an online interior design platform that connects users with professional designers to create personalized spaces. With both online and in-person design services available, clients can collaborate directly with designers to bring their vision to life using 3D renderings and a wide selection of products sourced from over 100 popular home brands. Havenly offers tailored design solutions suitable for any style and budget, aiming to make interior design accessible and affordable.
Manager, Global Logistics – Ocean Freight & Customs
Job not on LinkedIn
November 19
Havenly
B2C • eCommerce • Retail
Havenly is an online interior design platform that connects users with professional designers to create personalized spaces. With both online and in-person design services available, clients can collaborate directly with designers to bring their vision to life using 3D renderings and a wide selection of products sourced from over 100 popular home brands. Havenly offers tailored design solutions suitable for any style and budget, aiming to make interior design accessible and affordable.
📋 Description
• Own and manage all international freight operations—primarily ocean, with some air as needed—including booking, tracking, exception management, and performance evaluation. • Serve as the primary point of contact for freight forwarders, ocean carriers, and customs brokers, ensuring seamless execution and accountability across all inbound lanes. • Lead customs compliance strategy including accurate HTS code assignment, document preparation, and alignment with regulatory requirements in partnership with brokers and internal stakeholders. • Analyze landed cost drivers (duties, freight, accessorials) and partner with Finance and Sourcing to forecast, control, and report impact to margins and budgets. • Maintain and optimize a comprehensive freight and duties dashboard, tracking container ETAs, delivery timelines, and spend trends across vendors, ports, and shipping lanes. • Identify and resolve shipment delays, exceptions, and demurrage risks proactively, leveraging data and partner relationships to maintain delivery continuity. • Evaluate freight and customs service providers regularly for performance, reliability, and cost competitiveness; lead RFQs and contract negotiations as needed. • Collaborate cross-functionally with Product Development, Sourcing, and Planning to align logistics timelines with production and fulfillment calendars. • Stay current on U.S. import regulations, tariffs, and global trade changes that could impact cost or compliance. • Lead and contribute to strategic logistics projects, such as digital tracking tools, documentation automation, and process improvement initiatives.
🎯 Requirements
• Bachelor’s degree in Supply Chain, Logistics, International Business, or a related field. • 6+ years of experience in global logistics or international freight operations, with 3+ years in a leadership or ownership role. • Deep understanding of ocean freight operations, incoterms, customs processes, and HTS classification. • Strong vendor management experience—skilled in holding partners accountable for service and cost performance. • Advanced Excel/Google Sheets skills; experience with ERP systems (NetSuite preferred) and logistics tracking tools. • Excellent communication, cross-functional collaboration, and problem-solving skills. • Highly organized and analytical, with a data-first mindset and a continuous improvement approach. • Proven ability to thrive in a fast-paced, remote-first work environment. • Proficiency in both written and spoken English is required.
🏖️ Benefits
• Flexible work arrangements • Equal Opportunity Employer
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