Senior Program Manager

🕒 Yesterday

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $80k - $85k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Hays

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Hays is a global specialist recruitment and workforce solutions firm that helps jobseekers and employers with permanent, temporary/contract and executive placements, as well as RPO, MSP and other HR services. Operating in multiple countries with thousands of consultants, Hays combines data-driven technology and market expertise to match talent to roles and to provide workforce and enterprise hiring solutions. The company supports both candidates and clients across sector-specific specialisms and emphasizes governance, sustainability and ongoing professional development.

📋 Description

• Take full ownership of individual and team fee achievement across your accounts • Generate opportunities to grow the client account and drive team results • Partner with key client stakeholders to identify and act on further growth opportunities • Identify client development opportunities and work with the management team, International Sourcing Centre (ISC), and Solutions team to implement client development strategies • Collaborate with the Solutions and ISC teams to design and present tailored solutions to the client when required • Monitor competitor performance and provide recommended actions to the leadership team • Actively promote Hays’ full service offering and engage the client at every opportunity • Develop and drive budgets, business plans, and sales plans aligned to account strategy • Direct and manage team performance in line with strategy, budgets, and business plans • Oversee all client placement activities — including onboarding, timesheets, aftercare, and dispute management — ensuring each is handled effectively • Conduct regular business planning to analyze team strengths, growth opportunities, and threats to the program • Ensure full compliance with service agreements, contracts, and all applicable legislative requirements • Conduct regular compliance audits to ensure all candidates meet critical process and client-specific requirements • Review audit findings and provide actionable recommendations for compliance improvements • Engage, direct, and support team members in contributing to quality management, risk identification, and issue resolution

🎯 Requirements

• Bachelor’s degree or equivalent work experience • Procurement or sourcing background with experience supporting professional services • Experience working in or supporting an SOW program, contingent workforce program, or services procurement function • Demonstrated experience running or supporting RFPs and competitive bidding events • Prior experience managing or guiding a team, vendors, or program resources • Strong stakeholder communication skills — comfortable engaging frequently with hiring managers and senior leaders • Highly organized with strong attention to detail and consistent follow-through • Professional, resilient, and effective in a fast-paced, transactional, client-facing environment • Proficiency with procurement systems, VMS tools, or workforce management platforms preferred

🏖️ Benefits

• Base salary range from $80,000 - $85,000 plus 20% bonus • Remote schedule • PTO starting at 22 days, plus 2 floating holidays and 2 volunteer days — top performers earn unlimited PTO • Competitively priced medical, vision, and dental plans • 401(k) with guaranteed match and fast-paced vesting schedule • Continuous training and support through Hays Learning & Development