Customer Service Representative, Travel

November 4

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Logo of HB Travels

HB Travels

B2C • Transport

HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

1 - 10 employees

Founded 2022

👥 B2C

🚗 Transport

📋 Description

• Respond to client inquiries regarding travel options, bookings, and itineraries • Assist with reservations for flights, hotels, cruises, and vacation package • Provide timely support to resolve questions or concerns before, during, and after travel • Research destinations and promotions to recommend the best options for clients • Maintain a high level of professionalism and customer satisfaction

🎯 Requirements

• Strong communication and interpersonal skills • Excellent problem-solving and organizational abilities • Ability to work independently in a remote environment • Previous customer service or hospitality experience preferred (but not required) • Passion for travel and helping others plan meaningful experiences

🏖️ Benefits

• Comprehensive training and ongoing support • Flexible remote work opportunity • Access to top travel suppliers and industry tools • Career growth and development opportunities in the travel sector

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